About Our Company:

Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena and able to provide superior service and state-of-the-art technology to our clients.

Dig your toes into the sand with our beach-front properties located in Lahaina & Kihei. A paradise within a paradise, our properties offer an array of convenient and desirable amenities, including fully-equipped kitchens, ocean-front views and some of Maui’s most breathtaking views.

• Sands of Kahana, our Maui flagship, is located on the world famous West Coast of Maui between Kaanapali and Kapalua.
• Situated feet from the water on Maui’s famous West Coast, Kahana Beach offers breathtaking sunsets from the lanai suites.
• Test the waters of nearby beaches famed for swimming, body surfing and board surfing, play a round of golf, or enjoy a whale watching tour when visiting Kahana Villa.
• Hono Koa is a spacious resort located on the ocean between Kaanapali and Kapalua.
• Adjacent to Kapalua, Maui's 750 acre premier resort community, The Gardens at West Maui is nearby to a host of championship golf courses, resort restaurants, cafes and shops. "America's Favorite beach” at Kapalua Bay is within walking distance.
• Maui Banyan is located in Kihei on Maui's sunny south coast near to the golden sands of Kamaole Beach and is surrounded by coconut palms, the beautiful West Maui Mountains and the Island of Lanai and Molokai decorate the view.
• Maui Beach Vacation Club is situated on the southwest coast of Maui and is home to spectacular ocean views.

Role:

The Front Desk Representative provides efficient guest registration in and out of the resort while displaying superior hospitality and customer service.

Responsibilities:

• Follow all Safety and Security procedures to protect and ensure the safety of our guests, employees and assets.
• Maintain a flexible work schedule based on business needs.
• Provide exceptional customer service in every interaction with owners and guests.
• Effectively handle and fulfill guest requests.
• Ensure accuracy of all shift end paperwork, including posting charges, accuracy of cash drawer funds, and making folio adjustments.
• Efficiently check guests in and out of the resort.
• Maintain a flexible work schedule.
• Must be able to fully understand and use the front desk software, and must have general knowledge of the resort.
• Must be able to understand and use the telephone system.
• Must have knowledge of the resort(s).
• Must be able to take reservations for owners/guests and input into resort system.
• Perform all other job requests as assigned by management.

• Must have a minimum of six months front desk/customer service experience.
• Must possess excellent telephone and customer service skills.
• Must have excellent oral English communication skills.
• Must have basic math skills and aptitude.
• Must have a professional appearance.
• Must have basic computer knowledge
• Computer Access: Microsoft Office (Word, Excel)

EEO/Drug Free Workplace