Front Desk Agent Job at The Red Lion Inn
Job Purpose:
Accommodate hotel patrons by registering and assigning rooms, providing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Salary Range:
- Pay is based upon qualifications & experience of the candidate
Location:
This is a Part-Time position located at The Red Lion Inn in Stockbridge, MA. The Red Lion Inn is a property managed by Main Street Hospitality.
Benefits:
Qualifications:
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
- Must be able to work with and understand financial information and data, and basic arithmetic function.
- On the job the employee must bend, squat, climb, kneel, and reach above shoulder level. The employee will be exposed to high temperatures and/or high humidity during the summer seasons. Maintaining stamina is a must due to heavy lifting and long busy days on their feet.
Responsibilities:
- The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests.
- Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances, or unhappy guests.
- Always comply with the Red Lion Inn standards and regulations to encourage safe and efficient hotel operations.
- Perform any other duties as requested by the Management or supervisors.
Location: 30 Main Street, Stockbridge, MA 01262
Job Type: Part-time
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.