Front Desk / Admin Asst w/ experience needed - Start ASAP! $16/hr #MEX Job at Inktel Contact Center Solutions

Inktel Contact Center Solutions Plantation, FL 33027

We are looking for an experienced dynamic and energetic Front Desk / Administrative Assistant to start in our beautiful Miramar office. In this role you will greet guests and clients, answer calls, receive and send out mail, handle clerical tasks, assist with projects, coordinate in-office events, assist with job fairs, inventory and order office supplies, and other tasks listed below.

DETAILS:

  • Schedule: Monday - Friday: 8:00am - 5:00pm (1-hour unpaid lunch) WEEKENDS OFF!!
  • Benefits: PTO, Medical/Dental/Vision/Disability, 401k, major Holidays off
  • Pay: $16/hr

MAIN RESPONSIBILITIES:

  • Answers incoming telephone calls/checks main line voice mail, determines purpose of calls, and forwards to appropriate personnel or department.
  • Answers general questions about the organization via phone including but not limited to: office address, directions, hours of operation and other needed information.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate staff member.
  • Monitors visitor access by being the point contact person for the security guard in the lobby and authorizes access to the elevators when required.
  • Manages and updates availability calendar for conference rooms.
  • Receives, sorts, and routes all mail & publications.
  • Maintains printer machines, including ordering parts and supplies.
  • Creates memos, correspondence, reports, and other documents as needed.
  • Provide several departments with administrative support and data entry.
  • Performs other clerical duties as needed, such as filing, photocopying, scanning, collating and preparing UPS/Fed Ex Packages.
  • Knowledge of updating television screen slide decks for all site monitors (or ability to learn quickly).
  • Reconcile monthly receipts for all corporate credit card usage for Site Director and Operations Managers.
  • Knowledge of Event planning; lunch/catering orders, hotels, and entertainment options.
  • Responsible for the coordination of monthly employee incentive luncheons, birthdays, and all events for our office location's specific calendar.

KNOWLEDGE, EXPERIENCE, QUALIFICATIONS AND SKILL REQUIREMENTS:

  • Maintain a professional appearance at all times. You will be the first person any client/visitor/executive/employee/vendor, etc. interacts with when they arrive at our site.
  • Oral Communication – Speaks clearly, listens and gets clarification, responds appropriately to questions, demonstrates group presentation skills, participates in meetings.
  • Written Communication – Writes clearly, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information.
  • Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
  • Professionalism - Approaches others in a tactful manner, reacts well under pressure, working knowledge of business English, punctuation, spelling, arithmetic and general office communication.
  • Reliable attendance track record, ensuring work responsibilities are covered when absent.
  • Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  • Computer Skills – Knowledge of Internet software and ability to learn new software quickly. Microsoft Office products such as Word, Excel, Power Point are required. Canva and/or photoshop highly desired, if not familiar, must possess the aptitude to learn them quickly.
  • Creative personality: ability to think outside of the box, etc. Will have responsibilities that include decorating the office for special events, client visits, Holidays, etc.
  • Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
  • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
  • Planning/Organizing - Uses time efficiently; plans for additional resources.
  • Must be self-motivated and possess the ability to work with little to no supervision.
  • Reasoning Ability – Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Applies good problem-solving skills.
  • Other tasks outside of the above as assigned with the ability to multi-talk and handle multiple projects at once.

Ability to commute/relocate:

  • Miramar, FL: Reliably commute or planning to relocate before starting work (Required). Punctuality and great attendance is crucial to this role.

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 2 years (Required)
  • Front Desk or Administrative role: 1 year (highly preferred)

Work Location: Onsite/In-person/In office

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Administrative Assistant: 1 year (Preferred)
  • Customer Service: 2 years (Required)

Work Location: In person




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