FIU Team Lead/Fraud Investigations (remote capability) Job at South State Bank, National Association
South State Bank, National Association Winter Haven, FL 33881
SUMMARY/OBJECTIVES
The FIU Team Lead/Fraud Investigations supports SouthState Bank’s enterprise-wide FIU protocols to ensure all
regulatory expectations are met and fraud losses are minimized to the extent reasonably possible. The FIU Team
Lead will be responsible for overseeing execution of the fraud investigation related functions and performance of
team members under his or her supervision. Specifically, this individual will manage a team responsible for
investigating various external fraud scenarios and providing relevant data to the FIU Surveillance team to decision
and file suspicious activity reports (SAR). He/she will work collaboratively with other FIU staff to ensure quality and
continuity of fraud investigations, regulatory timeliness, and adherence to department procedures.
In this role, the Team Lead manages the daily activities of the employees within the assigned group, provides
direction, sets goals, and ensures department goals are attained. The Team Lead also assists with addressing
questions and concerns arising from outside of the department as necessary.
- Manage a team of employees responsible for completing fraud investigations related to external fraud
- Conduct case reviews to ensure accurate case narratives and case documentation.
- Identify and recommend process improvements to streamline the investigations process and workflow.
- Provide daily leadership of the FIU Analysts by providing direction, answering inquiries regarding reviews,
- Assist with complex external fraud investigations including, but not limited to, counterfeit check fraud, ACH
- Work independently on assigned tasks and responsibilities of the team.
- Ensure that tasks are assigned and completed on schedule.
- Ensure the duties of the FIU Analysts are performed as expected.
- Review/update job specific procedures related to the FIU Analysts to ensure current procedures are
- Conduct quality control reviews of completed assignments to ensure any outstanding exceptions or issues
- Act as a technical resource for the FIU Manager/Fraud and business lines for matters pertaining to fraud
- Provide Manager with regular updates as requested on group performance, tasks, and any issues as they
- Escalate high profile, high risk and sensitive fraud activity to management when necessary.
- Assist in projects as may be assigned.
- Maintain proficiency in all aspects of BSA/AML compliance; attend FIU training as assigned by the Chief BSA
- Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy,
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge and understanding of BSA/AML statutes and regulations in general.
- Strong knowledge of fraud typologies and associated bank fraud schemes.
- Familiarity with payment types and flows, bank systems and operations in general.
- Exceptional communication and presentation skills.
- Strong business problem-solving mindset with a proven track record of process improvement changes that
- Comfortable working in a high pressure, fast paced and dynamic environment with shifting priorities
- Self-motivated, dependable, adaptable, and detail-oriented individual with analytical, writing and
- Ability to read, analyze and interpret Federal and State banking statutes and regulations related to the Bank
- Ability to write reports and business correspondence.
- Advanced computer skills (spreadsheet and word processing) with a focus on Excel; knowledge of and ability
organizational skills.
- Education: High school degree required; college degree preferred.
- Experience: Minimum of 5 years of experience in one or a combination of the following: fraud, Bank Secrecy
institution. Minimum 3 years supervisory or management experience.
- Certifications/Specific Knowledge: CAMS (Certified Anti-Money Laundering Specialist) and/or CAFP
TRAINING REQUIREMENTS/CLASSES
Required annual compliance training; New Employee Orientation
PHYSICAL DEMANDS
Must be able to effectively access and interpret information on computer screens, and in a variety of documents,
reports, spreadsheets, images and transaction monitoring platforms. This position requires a large amount of time
in front of a computer.
WORK ENVIRONMENT
Telecommuting roles, no matter if hybrid or 100% full time telecommuting, must have a secure home office
environment that is free from background noise and distractions. Telecommuters must also have a reliable private
internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.
Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come
to meetings as needed.
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