Job information

Come join a dynamic engineering company and team. GEA is a worldwide leading engineering company that develops its own products and services in the Dairy, Food & Beverage industries. Come be a part of our growing company and bring your idea creation into our diverse team by adding value keeping us #1 in our industry.
We are searching for experienced Service technicians who will perform mechanical and electrical troubleshooting, maintenance procedures, warranty work and repairs. This position will also provide technical training to users/customers on processes and equipment and will also assist other departments in the development of new products and the improvement of existing products from a service perspective.

Common Duties and Responsibilities include, but are not limited to the following:

• Receive calls from Customers regarding Service or Service issues

• Build Parts lists for Customers, internal and external

• Troubleshoot, by phone or email Customer issues

• Travel to Customer sites for Maintenance, Repair, Trouble-Shooting of problems, New Installation/Commissioning and Customer Training

• Other duties may be assigned as needed

• Positive Attitude, this position is an ambassador to our customers

Requirements

• A thorough understanding of the equipment supported by the Service Group through Training programs

• Fluent in English

• Ability to trouble shoot mechanical and electrical issues, provide recommendation of repair and timeline.

• Excellent working knowledge of mechanical /electrical machinery

• Good understanding of vibration analysis cause and effect

• Has the ability to perform RCA communicate finding to customer and discuss with GEA management in providing solutions

• Extensive Travel, up to 90%

• Long workdays, up to 16 hours at times

• Occasional Weekend work

• Understanding of Hand Tools and mechanical techniques

• Understanding or Power Tools

• Computer Literate CRM Word Excel

• Some technical writing skills, writing Service Reports is central to the position

• Ability to read Schematics, Diagrams and Technical manuals

• Must be able to function well, in an unsupervised position (Self-starter)

• Must have a valid driver license

• Must be able to discuss technically complex issues with non-technical persons

• Good organizational skills, particularly on site, are critical

Your Benefits:
GEA offers a competitive salary and comprehensive benefits package which includes medical, dental, vision, 401(k), paid time off, tuition reimbursement, and much more.

We are an EEO/Affirmative Action Employer that understands the value of diversity and its impact on a high-performance culture.

http://www.gea.com/global/en/careers/apply-now/jobs

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