COESIA is a group of innovation-based industrial solutions companies operating globally, headquartered in Bologna, Italy and fully owned by Isabella Seràgnoli. Coesia's companies are leaders in the sectors of: Advanced automated machinery and materials Industrial process solutions Precision gears Coesia’s customers are leading players in a broad range of industries, including Consumer Goods, Tobacco, Healthcare, Aerospace, Racing & Automotive and Electronics. Coesia companies ACMA - CERULEAN - CIMA - CITUSKALIX-EMMECI -FLEXLINK - G.D - GDM - GF - HAPA - IPI - MGS - MOLINS - NORDEN - R.A JONES-SACMO - SASIB - VOLPAK The Group has 92 operating units (55 of which with production facilities) in 31 countries, a turnover in 2013 of approx. 1,400million Euro and over 6,000 employees.

MGS is a global leader in the design and manufacture of state of the art-packaging-automation solutions with core competencies in a secondary packaging and product handling. Industries of focus are pharmaceutical, life sciences, food, personal care and industrial goods

• Proficient to perform field service for state of the art packaging automation equipment with electrical and mechanical machine knowledge
• Start-up, repair and upgrading of machines in customer plants. Perform contracted or periodic maintenance of machines.
• Training of customer personnel to properly operate and maintain machines
• Attainment of a working knowledge of all assigned equipment in the field
• Keep in contact with customers to maintain their confidence with the equipment
  and service
• Assists customer and Sales Department in ordering replacement parts and sees
  that they are ordered properly
• Creates and submits service reports, expense reports, daily time sheets, etc.
• Reports customer accidents and any unsafe conditions to customer and internal
  management
• Service machines in customer plants and provides service information by
  telephone
• Performs other duties as assigned by Service Manager or as circumstances
  require

• Dependable and able to work independently and unsupervised
• Team mentality to work within the customer service department providing field
  service support, factory repairs, and end-user training.
• Excellent communication skills and professional approach always portraying a
  positive company image to customers.
• Customer focus with an ability and resourceful determination to solve customer problems as quickly and efficiently as possible.
• Willingness and ability to accept instruction and training to achieve success in the
  field.

• 2 year college level technical training in mechanical and electrical technology or
  equivalent preferred
• A minimum of two years relevant experience preferred
• PLC experience is a plus but not required
• Technical “hands-on” experience and skills for packaging equipment.
• Makes arrangements for travel requirements. Extensive travel required.
• Good written and verbal communication skills
• Proficient skills in Microsoft Office and ability to learn other proprietary programs
• Performs international service duties as assigned
• Travel throughout the US of up to 80% per year