Educator Job at Foley Family Wines

Foley Family Wines Kenwood, CA 95452

$21 - $23 an hour

The History of Foley Family Wines

In spring of 1996, Bill & Carol Foley purchased 1,000 acres of lush and fertile earth within the then relatively unknown Sta. Rita Hills region of Santa Barbara County. Their plan – produce hand-crafted Chardonnay and Pinot Noir that reflected the best of California’s Central Coast. Named for their two daughters – Lindsey & Courtney – Lincourt Vineyards was born, and with it, the beginning of Foley Family Wines.

In the 25 years since, Foley Family Wines has grown into one of the world’s largest producers of fine wine, adding some of the industry’s most valuable wineries, located in the most recognized winemaking regions, including Napa, Sonoma, the Pacific Northwest, and New Zealand. Today, the Foley Family Wines portfolio boasts a number of the most-celebrated names in wine, including Chalk Hill Estate, Chalone, Ferrari-Carano, and Sebastiani.

Job Summary

The GEC Wine Educator position assists with driving top line sales revenue to achieve business goals through telephone sales campaigns and tasting room shifts and events. This person must be enthusiastic, charismatic, and passionate about wine. People skills and the ability to multi-task are a must along with working with the public and in a team environment. Previous winery tasting room experience is preferred.

Essential Duties and Responsibilities

  • Greets guests and conducts entry level wine experiences
  • Understands the brand story and has the communication skills to convey the story to guests
  • Can describe the wine club benefits and shows ability to learn how to convert memberships
  • Supports the team in daily duties including but not limited to restocking, cleaning, opening and closing duties
  • Ability to learn and execute membership conversion quickly
  • Strong verbal and written communication skills required
  • Ability to multitask, cash handling, computer and cash register experience is highly desirable
  • Strong verbal communication skills
  • Ability to work in a fast-paced environment and multitask
  • Accurately handles routine purchase transactions which include operating cash register and accounting of daily sales processes
  • Book guest and member experiences via phone or email for all tasting room experiences, gathering necessary billing and contact information
  • Greets guests, can answer basic questions about the property and brand
  • Communicates effectively with teammates and managers alike
  • Acquires and maintains thorough knowledge of winery and wine portfolio
  • Prepare cheese plates and other food accompaniments
  • Prepare for tasting experience and conduct tasting experience clean-up
  • Assists with hospitality special events as needed
  • Assists customers with the carry out of purchases to their vehicles when necessary
  • Assists with receiving and restocking of wine and/or merchandise as needed
  • Can operate dishwasher and other cleaning devices needed to operate GEC

Required Knowledge, Skills & Other Abilities

  • Must be at least 21 years of age
  • Beginner/novice level wine knowledge and ability to execute experiences with appropriate supervision and training
  • Proficiency with Microsoft Office Suite preferred
  • POS and cash handling experience is required
  • Must have a commitment to excellence and high standards for hospitality and customer service
  • Must have excellent written and oral communication skills as well as strong organizational, problem-solving, and analytical skills
  • Must have a professional appearance and demeanor
  • Must be able to work a flexible schedule including evenings, weekends, and holidays

Education & Experience

  • Two years hospitality and/or tasting room experience is preferred

Physical Requirements

  • Capable of following directions as well as being able to effectively communicate with co-workers and customers
  • Accurate and clear vision and hearing
  • Ability to work in standing position for extended periods of time
  • Ability to repeatedly stoop, lift and carry 45 lbs.
  • Ability to stand; walk; sit; reach with hands and arms; climb stairs; balance, kneel; talk or hear; taste and smell
  • Sufficient digital manipulation skills to utilize a computer keyboard

Work Environment

The tasting room is a non-smoking work environment. Employees working in the tasting room are asked to not smoke during a work day or be free from any aroma that may be associated with smoking. No heavily scented perfumes, hand lotions, or hair products are allowed as they can interfere with the tasting of wines. While performing the duties of this job, the employee usually works in the tasting room with moderate noise levels, heavy people traffic, food, wine and business office machines.

Pay Scale: The base pay range offered for this position is $21 - $23 per hour. This range is what we reasonably expect to pay for this role. The actual compensation offered will be based on several factors, including but not limited to, qualifications, skills, experience, education, internal equity, and alignment with market data.

Company Core Values:

Teamwork – Be Each Other’s Partners in Wine

Commitment – Crush Every Day Like It’s Harvest

Quality – Good vs. Grape: It’s All in The Details

Integrity – It Takes a Vineyard

Safety – Tend the Vines

Entrepreneurship – Love the Wine You’re With

Fun! - Smile! You Have Purple Teeth!

Foley Family Wines provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other characteristic protected under federal, state or local law.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Application Question(s):

  • Will you now, or in the future, require sponsorship for employment visa status?
  • Are you at least 21 years of age?

Work Location: In person




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