At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Position Summary: The Director, as part of the hospital administrative team, assists with the organization, direction, management and evaluation of the Perioperative Services to attain the hospital's objectives established by the governing authority.

Duties and Responsibilities:
Demonstrates Competency in the Following Areas:
Essential Job Functions:
1. Provides day-to-day/24 hour oversight, coordination and clinical leadership.
2. Demonstrates excellent clinical skills, promotes interdepartmental relationships, models professional behavior uses effective communication strategies, acts as a role model for staff and contributes to meeting the mission and goals of CMMC and hospital values.
3. Promotes the Nursing Philosophy of CMMC’s nursing organization and the leadership philosophy of CMMC.
4. Collaborates with other disciplines to design, implement, evaluate and/or adapt systems of care to achieve targeted clinical and fiscal outcomes.
5. Applies a systematic process (e.g. nursing process) for program planning and resource allocation for populations of patients.
6. Ensures that the physical environment on the patient care units promotes quality patient outcomes according to JCAHO and other regulatory agencies’ requirements.
7. Creates and maintains a culture of service excellence on each Periop patient unit.
8. Promotes clinical excellence through applied clinical knowledge, leadership, and research utilization.

Unit Governance:
9. Aligns with organizational mission, goals and objectives through team facilitation, vision, values and goals for unit and team.
10. With staff, designs systems, processes, and roles for effective unit governance.
11. Accomplishes goals of unit, department, and organization.
12. Holds all suppliers of service accountable for their services to the patient, team, unit, and organization.
13. Orchestrates change to improve clinical and organizational outcomes.

Team Performance Management:
14. Creates and cultivates high-performing and cohesive teams that transcend the boundaries of roles, disciplines and/or unit geography.
15. Inspires teams and individuals to give their best to achieve desired patient, team, and unit outcomes.
16. Respects the individuality of patients, visitors, and staff, and embraces the diverse backgrounds, talents, and contributions that each brings to the situation.
17. Employs strategies to promote excellence in individual and team performance and productivity.

Education:
18. Integrates continual performance improvement into the structure and processes of the unit and the daily practice of team members to achieve desired clinical and fiscal outcomes.
19. Aligns all unit activities with unit, department, and institution performance improvement goals, and channels resources to high leverage opportunities for performance improvement.

Fiscal Accountability:
20. Exemplifies financial responsibility by effectively and efficiently managing human and financial resources to achieve desired clinical and fiscal outcomes.
21. Collaborates with others to develop cost-effective systems and resources that achieve equivalent or superior therapeutic results and satisfy patient needs.
22. Responsible for the oversight of utilization review and discharge planning/referrals and the monitoring of appropriate level of care and length of stay for units’ patient population.

Human Resources:
23. Maintains appropriate staffing levels and skill mix for the provision of patient care on given unit.
24. Serves as a role model for positive interpersonal relationships among personnel, medical staff, patients, and public.
25. Promotes a healthy, safe and productive working environment for staff on given unit.
26. Completes annual performance evaluations in a timely manner for staff on given unit.
27. Responsible for communication within given unit, as well as across departments, to ensure that information is solicited and shared.
28. Interacts with staff in a coaching role, supporting, giving guidance, and facilitation problem solving, conflict management, and self-direction.
29. Interviews and selects qualified employees for given unit.
30. Acts in a way that indicates understanding and accurate interpretation of others’ concerns, motives and feelings; recognizes strengths and limitations in others, developing cooperation and collaborative work efforts toward solutions, which generally benefit all involved parties.

Customer Service:
31. In collaboration with Vice President, Nursing, Directors, and staff of given unit, develops and implements internal and external customer service initiatives.
32. Develops and implements methods of soliciting customer feedback.
33. Actively participates in recovery from customer dissatisfaction on given unit.
34. Serves as role model for staff in giving priority to resolution of customer service issues and improvement of service delivery.
Fiscal:
35. In collaboration with the VP, participates in the development of operating and capital budget of given unit.
36. Closely monitors monthly budget variances, prepares explanations of variances, and develops, implements and evaluates cost containment and cost reduction strategies for given unit.
37. In collaboration with staff and VP, develops, implements and evaluates cost containment and cost reduction strategies.
38. Facilitates the maintenance of an adequate inventory of supplies and equipment to support staff in their daily patient care activities.

Professional Growth and Continuing Education:
39. Possesses a thorough knowledge of nursing roles and responsibilities, and the roles and responsibilities of those providers to whom tasks/responsibilities are delegated, seeking clarification as necessary.
40. Expresses the desire to improve and develop self; sets own development challenges, and volunteers to learn while demonstrating a desire to set and meet challenging objectives, to find better or more efficient ways to do things, and to compete against a self-defined standard of excellence.
41. Expands formal education.
42. Maintains and updates knowledge of practice trends in the delivery of patient care.
43. Acts as a preceptor and mentor as asked for those wishing to expand their leadership roles and enhance their professional development.
44. Represents the hospital in community health-related projects as applicable.

Demonstrates Competency in the Following Areas:
Professional Growth and Continuing Education:
45. Attends and actively participates in all CMMC Leadership Training Programs.
46. Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.
a. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
b. Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).
c. Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
d. Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
e. Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.
f. Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.
Age Specific:
47. Provides direct patient care as required to the following age groups.
Infant
Toddler
Preschooler
School-age
Adolescent
Young Adult
Adult/Middle-Age
Later Adult

Organizational Requirements:
48. Adheres to dress code, appearance is neat and clean.
49. Completes annual education requirements.
50. Maintains regulatory requirements, including all state, federal and JCAHO regulations.
51. Reports to work on time and as scheduled.
52. Wears identification while on duty.
53. Attends annual review and performs departmental in-services.
54. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.
55. Represents the organization in a positive and professional manner.
56. Attends committee and management meetings as appropriate.
57. Resolves personnel concerns at the departmental level, utilizing the grievance process as required.
58. Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control.
59. Effectively and consistently communicates administrative directive to personnel and encourages interactive departmental meetings and discussions.
60. Complies with all organizational policies regarding ethical business practices.
61. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.
62. Confidentiality: Maintains confidentiality of information at all times.
a. Consistently maintains confidentiality of all information gained during the course of employment, respecting the privacy of others.
b. Understands and maintains the confidentiality of information communicated directly from the supervisor, including discussions of a counseling nature.
c. Follows policies and procedures related to medico legal matters, including confidentiality, amendments of medical records, patient rights, medical records as legal evidence and informed consent
d. Copies records according to policy, assuring the appropriateness of the individual requesting information from the record prior to copying, faxing, or phoning any portion of the record.
63. Safety: Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.
a. Attends mandatory in-services on fire safety, electrical safety, infection control, and body mechanics. Successfully completes competency-based training in each area.
b. Follows all employee health procedures, incident reporting, and infection control requirements at all times, as appropriate to the position.
c. Uses proper body mechanics at all times as required by the physical demands of the position.
d. Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others.
e. Identifies safety needs in areas outside own work environment, recommending corrective action as appropriate.
64. Expense Control: Performs job duties in a manner that maximizes expense control.
a. Uses supplies, equipment, and utilities in an expeditious manner
b. Consistently recommends methods to control costs while maintaining a high degree of customer service.
c. Performs job tasks efficiently and effectively resulting in no unplanned overtime.

Regulatory Requirements:

• Masters Degree in Nursing or Nursing Administration required.
• Current State Nursing Licensure in the state of Maine.
• Minimum of two years experience in patient care services.

Language Skills:

• Ability to communicate effectively in English, both verbally and in writing.
• Excellent interpersonal skills.
• Excellent presentations skills.
• Additional languages preferred.

Skills:

• Basic computer knowledge.

Physical Demands:

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!