Data Entry Operator

Excess Telecom, An Affordable Connectivity Program Service Provider

About Excess Telecom

Excess Telecom is a leading national provider of mobile broadband services through the Affordable Connectivity Program (“ACP”). With subscribers nationwide, we offer market leading services, providing underserved communities with subsidized access to the internet via mobile devices. As a high growth company, with a “start-up” work environment, we are looking for key team members with a commitment to ensuring all subscribers receive the best possible service and experience with Excess Telecom.

Position Overview

We are looking for a Data Entry Operator who would like to work for an industry leading provider dedicated to changing wireless forever and connecting our customers’ world together.

As the Data Entry Operator we are looking for someone who is responsible for collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, such as fast typing with an eye for detail and familiarity with spreadsheets and online forms. Previous experience as a Data Entry Clerk or similar position will be considered an advantage.

Ultimately, a successful Data Entry Operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.

Responsibilities

• Uses data entry equipment to record assigned Sales Field Agent data in a timely and accurate manner.
• Creating new Sales Field Agent accounts for enrollment database
• Enrolling new Sales Field Agents in the training database
• Assisting in documenting processes and procedures
• Handle complex transactions that require attention to detail
• Verifying agent data for accuracy, including, name and date of birth
• Submitting background checks on Field Agents
• Resolving trouble tickets in an accurate and timely manner
• Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.
• Maintains confidentiality of sensitive information.
• Performs other related duties as assigned.

Job Requirements

• High school diploma or equivalent required.
• Excellent and precise data entry and typing skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• Ability to keep information confidential
• Ability to work independently
• Ability to work in a fast-paced environment
• Español is a plus

Job Type: Full-time

Pay: $30,000 - $45,000

Benefits:

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Flexible schedule
• Paid time off

Schedule:

• Ability to work remote
• Monday through Friday

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Data entry: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: Remote

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