Andrews Financial Group, a leading financial services provider, is seeking a highly motivated and customer-focused Sales and Customer Service Tele-Sales Representative to join our dynamic team. As a Tele-Sales Representative, you will play a key role in promoting our products and services, generating sales leads, and providing exceptional customer service through remote communication channels.

Join our dedicated and talented team at Andrews Financial Group, where you can make a significant impact in sales and customer service while working remotely. If you are a motivated and customer-focused professional with a passion for sales and delivering exceptional customer experiences, we want to hear from you. Apply now to become a Sales and Customer Service Tele-Sales Representative and take your career to new heights!

$78,500 - $103,500 yearly

Sales and Lead Generation:

• Conduct outbound sales calls to potential customers, effectively communicating the value and benefits of Andrews Financial Group's products and services.
• Utilize persuasive selling techniques to generate interest, overcome objections, and close sales.
• Identify and qualify sales leads through proactive prospecting, networking, and referrals.
• Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.

Customer Service:

• Provide excellent customer service by addressing customer inquiries, resolving issues, and offering appropriate solutions.
• Build rapport and establish trust with customers through professional and empathetic communication.
• Assist customers in navigating our products or services, explaining features and benefits, and guiding them in making informed purchasing decisions.
• Handle customer complaints or concerns, ensuring timely resolution and customer satisfaction.

Relationship Management:

• Develop and maintain strong relationships with customers to enhance their loyalty and satisfaction.
• Follow up with customers after sales to ensure their needs are met and foster long-term relationships.
• Collaborate with cross-functional teams, including sales, marketing, and customer support, to ensure a seamless customer experience.

Sales Reporting and Analysis:

• Maintain accurate and timely sales reports, including daily activity logs, sales pipelines, and performance metrics.
• Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.
• Provide regular updates and insights to the sales management team on sales performance and customer feedback.

• Proven experience in sales and customer service, preferably in the financial services industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust over the phone.
• Strong sales acumen with the ability to effectively promote products and close sales.
• Customer-centric mindset with a passion for delivering exceptional service and building long-lasting relationships.
• Ability to handle customer inquiries and complaints with professionalism, empathy, and problem-solving skills.
• Proficiency in using CRM systems and other sales tools.
• Self-motivated and target-driven, with the ability to work independently and remotely while maintaining high productivity levels.

At Andrews Financial Group, our mission is to empower clients to achieve financial freedom and success through personalized solutions, integrity, innovation, diversity, education, and community engagement.