Customer Service Representative - Commercial Accounts Job at Fencing Supply Group Acquisition LLC
Pro Access Systems, an operating company of Fencing Supply Group is seeking a Customer Service Representative, to build relationships with customers in a wholesale environment, maintain a working knowledge of all products sold, assist customers with job orders, develop customer accounts, and facilitate the pulling and delivery of customer orders. Responsible for the accuracy of inventory and processing of inventory paperwork.
POSITION QUALIFICATIONS
- Develop contractor sales and relationships with customers
- Provide customer and employee tech support with access control gate automation products
- Assist with identification of correct service parts to correct issues
- Operate software system to conduct sales
- Perform quotes for customers
- Produce accurate and timely quote
- Effectively communicate outside sales regarding quotes, market trends, and company updates
- Facilitate the ordering process from input to shipping
- Remain knowledgeable on products we represent
- Work as a team to meet established monthly sales goals
KNOWLEDGE, SKILLS, AND ABILITIES
- Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
- Ability to self-teach and operate with limited direction in a fast-paced environment
- Proven track record of successful sales experience a plus but not required
EDUCATION, TRAINING, AND EXPERIENCE
- Education: High School Graduate
- PC skills, including Microsoft Office applications
We’ve got you covered
Pro Access employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:
- Medical, Dental and Vision coverage for Employees, Spouses, Dependents &/or entire Family
- Company Paid Life Insurance and Short/Long-Term Disability Insurance
- Convenient 24/7 Doctor Visits through LiveHealth Online
- Legal Assistance via Legal Shield
- Employee Assistance Program
- Identify Theft Protection
- Access Perks – Discounts on products and services with companies nationwide.
- 401k Retirement Program with strong company match.
In addition to the benefits program, Pro Access also provides employees a competitive wage, career advancement, and training opportunities.
Compensation for this role is $20 hourly
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