Who YOU are:

- A Customer First minded individual.

- A professional individual who is energetic, upbeat, and friendly.

- A team player who can work independently as well as collaborate with others.

- A highly trainable person ready to learn and tackle challenges.

- A problem solver with a passion for the details.

- A communicator that excels in communicating in both written and verbal English. (Bilingual a plus!)

- An organized individual who thrives in a fast-paced environment.

- A dynamic individual who is ready to innovate reliability and consistency into everything you do.

Who WE are:

At Ruland Manufacturing Co., Inc. we are a culturally diverse, family-owned manufacturer of shaft collars, rigid couplings, and motion control couplings. Founded in 1937, we have grown to include an internal team of operations, production, marketing, sales, customer service, engineering, accounting, and human resources professionals. We pride ourselves on the timely delivery of product that meets or exceeds specifications and whose performance and appearance follows our tradition of high manufacturing standards, environmental responsibility, continual improvement, and superior service. We are leaders in our industry dedicated consistent quality and safety standards while pushing to new heights.

We will CHALLENGE you to:

- Enter orders into Ruland’s ERP (SAP Business One).

- Utilize programs such as but not limited to: ERP, EDI, CRM, Teams, Outlook, and eCommerce platforms daily.

- Respond to customer inquiries through phone, email, and fax in a timely and pleasant manner.

- Answer all incoming phone calls on the first ring.

- Assist accounting with accounts receivables.

- Process RMAs and credits for customers in a timely manner.

- Assist in freight and logistics scheduling.

- Processing of payments from customers.

- Communicate with other departments as an advocate for the customer. (Departments such as: Engineering, IT, Shipping, Accounting, and Production)

- Any other tasks as assigned.

Qualifications YOU possess:

- High school degree, GED, or equivalent work experience.

- Fluency in written and spoken English (Bilingual a plus!)

- Experience with Microsoft Outlook, Word, and Excel.

- Basic math skills to include the ability to add and subtract fractions and convert fractions to decimals.

- Experience in a small to medium sized manufacturing environment a plus.

- Experience managing email and customer contact information in a CRM such as Microsoft Dynamics.

Perks WE Provide:

- Competitive wages

- Monthly BONUS program

- Medical and Dental Insurance

- Short and long-term disability insurance paid by the company

- Paid holidays and floating holidays

- Paid sick time and vacation

- 401K after 6 months of employment with a company match

- Direct Deposit

- Employee Referral Program… Earn up to $500 for referring a friend!

Covid-19

It is the policy of Ruland Manufacturing Co., Inc. that all incoming employees establish that they have been fully vaccinated against Covid-19 or of getting their first vaccine (in the case of Moderna or Pfizer vaccines) prior to beginning employment. Failure to provide proof of complete or partial vaccination prior to employment will result in any offer of employment being withdrawn. Employees partially vaccinated at the time of hire will be required to establish proof of full vaccination status within 4 weeks of employment. Failure to establish full Covid-19 vaccination status by the deadline will result in termination of employment. Documentation establishing proof of vaccination will be treated as confidential.

If you are having trouble making a vaccine appointment or finding a vaccine provider, please contact Human Resources for assistance.

Ruland Manufacturing Co., Inc. is an Equal Employment Opportunity Employer. As such, prospective employees who cannot be fully vaccinated due to a sincerely held religious belief or medical disability or condition may request an accommodation. All requests for accommodation will remain confidential. The Company will engage in an interactive process to determine if a reasonable accommodation can be provided so long as it does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or the individual.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to comply with the Company's Covid-19 Vaccination and Testing Policy as detailed in the job description section of this posting?

Work Location: One location

Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.