PEAK6 InsurTech began with the vision to bring our innovative drive and technology to the insurance sector. Today PEAK6 InsurTech is comprised of We Insure and Team Focus Insurance Group. Challenging the status quo and innovating the insurance industry is what we do. We think that there are better ways to get things done, so we decided why not do it ourselves? We're not your parents' insurance company – we know that as times change so should the industry. PEAK6 InsurTech having We Insure and Team Focus Insurance Group on our side gives us the ability to offer more and expect more. We know that insurance can be complicated, which is why we are here to change what you think about the industry.

PEAK6 InsurTech knows that technology rules just about everything, which is why we wanted to bring insurance to the 21 st century. We threw the rule book out the window and are forging our own path in the industry, and we want you to join us. Not sure you know enough about insurance? We will teach you everything you need to know to help you grow into your role and get setup for the future. Joining PEAK6 InsurTech is not just a job, it's a career path.

We are currently looking for a Customer Care Representative to handle service calls from policyholders and agents in regard to their insurance policies and provides exceptional service in responding to their questions and concerns. Primary job responsibilities include:

• Developing and maintaining a professional relationship with agents, insureds, and applicants in a call center environment, addressing questions and concerns about personal-lines insurance policies in the state of Florida.
• Taking ownership of each call, handling it until resolution is reached, which includes follow-up, as necessary to ensure that the actions promised to the caller are completed
• Processing endorsements and/or changes within approved authority level and perform transactions according to latest corporate standards, manual rates, guidelines, and procedures

We are looking for highly motivated professionals who enjoy working with and helping others, to join our team. Other candidate qualifications and skills include:

• High School Diploma or GED required, Associate's degree preferred.
• One (1) to two (2) years of customer service experience; or equivalent combination of education and experience.
• Exceptional communication skills, both verbal and written.
• Working knowledge of Microsoft Office applications to include Word, Excel, PowerPoint, and Outlook and Internet browser applications.
• Strong customer service, problem solving and resolution skills.
• Proven ability to multi-task and think on your feet in a fast-paced environment.
• Strong attention to detail to ensure accuracy of information.
• Positive Roll up your sleeves and let's get it done attitude.

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