Customer Service Representative Job at Giotto Enterprises

Giotto Enterprises Oriskany, NY

$14.20 - $15.00 an hour

Giotto Enterprises consists of seven companies, all here in the greater Utica/Rome area, and is seeking dependable and reliable individuals to assist sales representatives with customer service

Position Objective: To assist sales representatives and peers with daily activities

Duties and Responsibilities:

  • Data entry of sales orders, hot sheets, new part number forms, inventory transfers and credit memos.
  • Pick orders to the warehouse when products are available.
  • Monitor and track orders through all stages of processing, fulfillment, and shipping.
  • Daily review of backorders.
  • Entry of new customer data with confirmation from sales associate.
  • Execute filing for assigned sales team.
  • Manage incoming customer calls and emails related to invoices, tracking and pricing.
  • Accommodate orders from sales to be entered into the system.

Qualifications:

  • Microsoft Office proficient
  • Excellent verbal and written communication and interpersonal skills
  • Strong organizational and time management skills

Job Type: Full-time

Salary: $14.20 - $15.00 per hour

Important: Wage rate will be commensurate with position, shift worked, experience, education and required skill level.

Education:

  • High school diploma or equivalent required
  • Associate degree (preferred)

Ability to commute/relocate: Oriskany, NY 13424: Reliably commute or planning to relocate before starting work (required)

Job Type: Full-time

Pay: $14.20 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Oriskany, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Work Location: In person




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