Customer Service Agent Job at Champion Window
Overview:
The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Responsibilities:
Champion Window is an Equal Employment Opportunity Employer
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Sharonville headquarters.
The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience.
- Inbound customer phone calls
- Scheduling customer estimate appointments
- Assisting customers with service inquiries
- Listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available
- Data entry
- Call quality assurance
- Reporting
- Other duties as assigned
- 1-3 years’ experience working in a customer service, office or call center environment
- Excellent customer service skills both written and verbal
- Strong, accurate data entry skills
- Process focused - structure and consistency is key
- Strong attention to detail
- The ability to successfully work as part of a team
- Self-starter
- Ability to multi-task
- Appointments Plus/CRM knowledge a plus
Champion Window is an Equal Employment Opportunity Employer
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
#INDC
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.