Customer/Client Representative Job at FirstLight HomeCare - Dothan, AL
Dothan’s preferred home care agency, FirstLight Home Care, is seeking to fill the position of Customer/Client Representative. The ideal candidate will be a hard working professional able to undertake a variety of office tasks and work diligently under pressure.This person should be comfortable interacting with caregivers and clients on a daily basis. Candidates with home care experience are preferred.
Benifits of working at Firstlight Home Care
- Blue Cross Blue Shield of Alabama Health-Dental-Vision
- Paid time off
- Call pay
- Access to pay daily via Tap Check app
- Direct deposit
- Competitive pay
- Referral bonus for employees
Responsibilities
- Organize office and assist associates in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Assist new employees with on-boarding process from offer to start date including background screen, drug screen and new hire paperwork.
- Assist with new employee orientation to ensure accurate explanation of company policies, procedures, and benefits in a positive manner.
- Coordinate with other departments to ensure compliance with established policies Maintain trusting relationships with clients, caregivers and colleagues
- Perform receptionist duties when needed
Skills
- Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Home Care experience
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- On call
Education:
- High school or equivalent (Required)
Experience:
- Administrative Assistants & Receptionists: 1 year (Required)
- Caregiving: 1 year (Required)
Work Location: One location
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