Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

TOUR 2: 8am - 4pm

Purpose of Position:

The Coordinating Manager will oversee and manage the administrative operations of the dental practice.

Areas of Responsibilities:

Eye and Rehabilitation Centers

Summary of Duties and Responsibilities:

• Oversee all activities of the clerical staff in a variety of clerical and data entry activities for the assigned clinic.
• Analyze functions and make recommendations for changes in work assignments and workflow to enhance work flow, assign clerk work on work queues.
• Complete performance appraisals and participate in development of performance for all direct reports.
• Plan, develop and coordinate training programs for clerical staff as needed.
• Assign projects based on workflow priorities and availability of staff.
• Serves as the primary point of contact for all patient experience related matters.
• Assists in planning, development and may conduct training programs to maintain proficiency of
• personnel and new methods and procedures.
• Approve and schedule requests for time off to ensure adequate staffing
• Initiate disciplinary action when needed
• Analyze functions and make recommendations for changes in work assignments and work flow Ensure staff remain up to date with all trainings and certifications
• Ensure compliance with Woodhull Medical Center Policies & Procedures and Joint Commission standards.
• Review Denial Reports for accuracy and take corrective measures to reduce denials and for purpose of ensuring staff is complying with Check 15 method of registration.
• Participate in various departmental initiatives to improve revenue and volume, patient experience, and access to care.
• Other duties as assigned by the Assistant Director

• A Master’s degree from an accredited college or university in Public Health, Public Administration, Business Administration, and
• Two (2) years of full-time experience in medically-oriented health care and medical support systems environment, one (1) year of which included experience in an administrative or supervisory capacity; or two (2) years of responsible level experience in business management systems or general administration including one (1) year in a supervisory or administrative capacity; or
• A Baccalaureate degree from an accredited college or university in disciplines listed in “1” above; and
• Three (3) years of full-time experience, as described in “2” above, including two (2) years of experience in an administrative or supervisory capacity, as listed in “2” above; or
• A satisfactory equivalent combination of education, training and/or experience.

Language Competencies: Spanish

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs