Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

• Professional development and career advancement opportunities
• Competitive compensation
• New hire sign on incentive eligible - full time employee
• Medical, dental, vision insurance - full time employee
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

The Computer Support Specialist is responsible for the installation, upgrade, repair, and monitoring of Agency hardware and software. Position is responsible for providing software and internet training to Agency staff. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, participants, the employee performing the task or others.

Position will require travel between locations.

Qualifications Required

• HS diploma plus three (3) years experience, OR Associate degree in the field plus one (1) years training, education and experience in computer information systems.
• Ability to diagnose and correct hardware and software problems.
• Must be at least 21 years of age or older.
• Training, education and experience in computer information systems, with the ability to diagnose and correct computer hardware and software problems.
• Ability to make independent decisions.
• Ability to type and working knowledge/familiarity with computers and electronic clinical record keeping.
• Must obtain and maintain fingerprint clearance and pass a background clearance.
• As agency driver, clear driving record of any major infractions for prior 39 months.

Mental and Emotional

• Ability to prioritize workload.
• Sound judgment and decision-making ability.
• Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
• Demonstrate excellent verbal communication skills.
• Ability to analyze variables and situations.
• Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Ability to think on his/her feet in the public spotlight

Physical

• Long periods of sitting, ability to bend, lift and carry up to 50 pounds repeatedly.
• Able to operate phone, Fax, copier, and a computer.
• Able to operate Agency vehicle.

Qualifications Preferred

• Bilingual English/Spanish
• Experience working in Integrated Healthcare, Behavioral Health or Primary Care environment.
• Advanced knowledge of cultural diversity and sensitivity.
• Bachelor degree in the computer sciences field plus 1 years training, education and experience in Computer Information Systems, or equivalent combination of training and experience