** This is a Work From Home (WFH) role, however, applicants should reside within 30 minutes from Omaha, NE to be considered for this position. **

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About ActivateCare:*
At Activate Care, we’re on a mission to improve health equity and drive improved health and financial outcomes across the country by providing direct SDOH solutions to partner with individuals navigating social health challenges. Our locally-hired, representative workforce is trained to engage and empower individuals using best practices while leveraging secure, accessible technology. Our goal is simple: improve poor outcomes and high costs due to unaligned care driven by addressable social challenges. We are confident of the potential of Path Assist to positively impact the health of communities with an effective, efficient, and measurable model which is locally responsive and nationally scalable.

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About the role:*
Activate Care is hiring a team of Community Health Navigators (CHN) from Omaha, NE who will play a key role in supporting the screening, assessment, and care navigation for local Omaha community members enrolled in the Path Assist program. This is an exciting role that will help accelerate local change happening in your state to drive towards better and more equitable community health.

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You might be a great fit for this role if you:*

• Have a passion for and experience working with individuals and families to make sure they have the knowledge, support, and resources needed to meet their social and health needs.

• Have experience successfully creating client or patient-centered action plans with community members and connecting them to services and resources from local nonprofits and social service organizations.
• Have a deep understanding of how to navigate barriers that individuals face when attempting to access community-based services or support.
• Are a self-starter who can operate independently with minimal supervision and think creatively to solve problems.
• Thrive in a fast-paced virtual work environment that is constantly changing and excited by operating with a high level of autonomy/self-direction.
• Have experience utilizing electronic platforms to document patient or client care and interactions, adhering to excellent data collection standards.
• Curious and committed to developing strong relationships with resources in your community to improve the success of client referrals.

What you’ll be doing in this role:

• Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs.
• Conduct weekly telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible.
• Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform.
• Assist clients with prioritizing goals and creating client-centered care plans.
• Create and foster connections with current community nonprofits and resources.
• Provide resources to clients to improve their health literacy and self-sufficiency.
• Take an out-of-the-box approach to assist assigned cases (eg. help schedule appointments, complete applications, make reminder calls, etc)
• Maintain client privacy and uphold confidentiality.
• Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required.

• *Requirements:

• Degree requirements: Candidates should possess a minimum of high school diploma or equivalent.
• 2-3 years of relevant work experience providing direct care coordination services to individuals and families (preferred)
• Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health.
• Exceptionally strong independent working skills with strong communication.
• A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues.
• Cultural humility: You are able to understand, communicate and work effectively and respectfully across demographical, socioeconomic, language, and all other constituents that represent diverse cultures of communities.
• Additional language skills are a plus!

The Company will not sponsor applicants for work visas at this time.

Job Type: Full-time

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