ABOUT US

Established in 1922, Matheny Motor Truck Company is a family owned business with deep roots in commercial transportation products. Matheny Motors has expanded over the years and now has locations in: Louisville, KY; Marietta, Ohio; Norfolk and Woodbridge, Virginia; Hagerstown, Maryland; Florida; Tennessee; Mineral Wells, Beckley, Lost Creek, Nitro, St. Marys, Kenova and the corporate office in Parkersburg, West Virginia. We have also enhanced our product lines and industry relations to include automobile, truck, bus, wrecker and trailers. We represent some of the best products in the industry.

The Matheny Motor Truck Company now has third and fourth generation owners involved in daily operations and has over 300 full time workers, who are involved in all aspects of commercial transportation sales, service, parts and repair.

Matheny Motors has an outstanding reputation for excellent customer service and is currently looking for qualified individuals who share our high customer service standards. We realize that our highly-trained and experienced team of specialists are our best asset and make Matheny Motors a great place to work and to further develop your career. So if you are interested in working in a dynamic, worker friendly, and customer focused work environment then we encourage you to continue with this online job application.

Matheny Motors is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

JOB DESCRIPTION

The Commercial Sales & Marketing Assistant performs a wide range of administrative and office support duties for the Commercial Sales department. He or she answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she may also help with inventory tracking, record keeping, and reporting.

RESPONSIBILITIES

• Manages inbound and outbound communication, such as phone calls and messages, e-mails, social media inquiries, and letters
• Provides clerical support, such as typing, filing, copying, data entry, and record keeping
• Manages all required paperwork and records and prepares documentation including forms and reports when needed using word processing, spreadsheet, or database software
• Logs all customer information into the computer system and ensures all information is accurate and up to date
• Assists with vehicle inventory control and maintains accurate records
• Attends all staff meetings, trainings, and educational classes as required
• Follows all company policies, procedures, and business ethics codes
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Some post high school education or training highly preferred
• Two years of relevant experience
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent communication, telephone skills, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Strong social media skills, including Facebook, Twitter, LinkedIn, YouTube, etc.
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Experience with CRM or other customer service software a plus
• Strong mastery of spelling, grammar, punctuation, and proofreading rules
• Strong computer and internet skills, including Microsoft Office suite
• Graphic design experience preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: One location

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