Commercial Renewal Specialist Job at Moody's

Moody's Chicago, IL

This role is responsible for working with sales colleagues and other internal stakeholders to manage and grow MA’s business across a territory of existing customers. Key activities include securing renewal rates as per yearly sales defined targets for MA’s existing business, exploring opportunities to expand it and managing sales cycles to closure. Additionally, the role requires the assessment of client needs and providing clients with specific guidance and product overviews.

Responsibilities:
  • Meet or exceed annual sales goals and targets.
  • Manage a portfolio of client renewals from end-to-end – including driving growth through price increases or expanded scope of services, negotiating all commercial aspects of the renewals, notifying clients of upcoming contract expiration, presenting renewal proposals, and executing appropriate agreements.
  • Identify additional products and services that client may benefit generating upselling and cross-selling opportunities. Collaborate with Domain Sales, Business Development Representatives, Industry Practice Leads and Solution Specialists for lead generation of additional use cases.
  • Identify and help mitigate roadblocks at an early stage.
  • Ensure successful, on-time execution of renewal processes and contract execution.
  • Partner with colleagues in Sales, Sales Operations, and Product Management to provide seamless support during the renewal journey.
  • Identify and manage client stakeholders and build and maintain relationships with key individuals across multiple levels (primary contact, procurement, accounts payable, legal, etc.)
  • Review and understand contract terms and conditions, ensure contracts are compliant.
  • Work closely with Customer Service, Customer Success, Product Specialists and other stakeholders to assess overall account health and review client product adoption.
  • Collaborate with Product Management and Product Strategy to promote improvement in product quality and the development of new sources of revenue.
  • Support the growth and further development and automation of renewal processes for the business.
  • Minimal travel required
Qualifications:
  • 2-3 years professional experience in sales, sales operations and/or customer success roles.-
  • Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields.
  • Understanding of different parts of the global financial services industry, including market dynamics and customers’ business drivers.
  • Ability to present high-level information as well as detailed demonstrations of products & services.
  • Excellent verbal/written communication and presentation skills.
  • Excellent verbal and written skills in English. Any additional language is beneficial.
  • Ability to work both independently and within a team environment, with focus and high attention to detail.
We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
For US-based roles only: the anticipated hiring base salary range for this position is $ [53,800] to $ [78,100], depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.



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