Beltway Companies is the largest commercial truck dealership in the state of Maryland. Our investment in our facilities and diagnostic equipment support the latest in technology in trucking and provide an environment fueled by innovation. Beltway Companies also provides a clear career path wrapped around an extensive employee recognition program. Receive competitive pay and benefits with an achievable bonus plan.
We have an opening for a Commercial Truck Collision Repair Estimator at our Body Shop in Frederick, MD. Work alongside the service team at the most modern truck paint and body shop in the Baltimore-Washington D.C. area! Our Body Shop houses a 60 ft. state-of-the-art AFC spray booth featuring the most current technology available: it is capable of painting two trucks at the same time in two different colors while all of the exhaust is filtered to meet EPA standards. We provide light and heavy-duty repairs for Class 2-8 trucks, school buses, vans, and utility bodies. We also refurbish and modify vehicles including corporate re-identification.
The Repair Estimator takes the lead in providing customers with a prompt cost estimate for parts and labor needed to repair/restore body collision-related damage and ensuring quality repairs are provided in a timely manner while keeping customers informed throughout the process. This position requires a proven track record of high performance, an advanced level of technical knowledge regarding collision repair estimates, and be familiar with major insurance carrier procedures and requirements.

DUTIES & RESPONSIBILITIES

• Inspect body collision-related damage, traveling off-site and taking photos as required
• Write cost estimate of parts and labor costs needed to repair/restore body collision-related damage to pre-loss condition and review estimate with customer
• Understand and ensure compliance with all International, vendor, and insurance company policies and warranty procedures
• Communicate with the insurance company regarding the claim and keep customer informed
• Oversee parts ordering
• Follow the job through the entire repair process, keeping the customer updated, and quality control the vehicle for final delivery
• Review open repair orders over 30 days to ensure closure and payment
• Seek out and secure new service business and maintain a customer database (CRM) of current customers and prospects

IDEAL WORK QUALITIES

• Must be customer-sensitive and able to listen, understand, and communicate professionally with all customers, both external and internal
• Must be self-motivated and have good written and verbal communication skills
• Ability to read and understand instructions, written estimates, and work orders

Requirements

• Three years of estimation experience in collision/repair
• Possess a valid driver’s license – CDL preferred
• Experience with Microsoft programs and applications
• Knowledge of Procede DMS or comparable system preferred
• Working knowledge of International trucks helpful