Position Summary:

The purpose of this position is to perform enforcement and investigation of City codes, regulations and ordinances to ensure compliance regarding violations occurring within City limits.

Position Scope:
This is a class in the support series.

***This position is scheduled to work nights, weekends and holidays.***

This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Receives complaints of violations to City Code regulations. Conducts investigations to determine validity and evaluate all requests for assistance with enforcement issues.
  Researches business or property ownership, corporate and/or fictitious name status, State, County or City licensure, certification and registrations as necessary.
• Enforces ordinances, codes and related regulations pertaining to land use, parking, business licenses, zoning, building, nuisance and property maintenance codes and ordinances.
• Prepares and serves warning notices of violation, and/or issues citations involving City codes and ordinances. Explains violations, department policies and legal requirements to the general public.
• Communicates to other City departments regarding complex zoning regulations, building and environmental codes and other related issues.
• Prepares code violations, handles correspondence, maintains investigative and statistical reports and ensures files are documented accordingly. Prepares case summaries and interprets technical legal provisions and administrative directives pertaining to code enforcement.
• Coordinates enforcement action with Senior Code Enforcement Officer regarding occupational licenses, certificates of use, alarm registration delinquencies, violations, civil penalties and liens.
• Identifies opportunity for enhancing services provided by the Code Compliance department. May attend community meetings; serves as liaison to the public.
• Identifies and/or recommend cost control measures in the delivery of all services and functions in his/her department and under his/her area of responsibility.
• Utilizes either a hand-held computer and/or ticket book in issuing parking citations while on patrol in assigned areas of the City; patrols the City on foot, bicycle, or by way of assigned motor vehicle; performs enforcement activities, which may include the towing and/or immobilization of vehicles, in an efficient and effective manner; responds to complaints from citizens; determines validity of complaint/problem and recommends appropriate action; appears in court as a representative of the City as required.
• Maintains and prepares reports and activity logs as required; may assist in compiling data and assist with preparation of monthly, quarterly and various ad hoc reports. Prepares correspondence, forms and documents related to parking enforcement.
• Assists in photocopying, assembling materials, answering the telephone and simple clerical work when assigned inside the department or as required as part of parking enforcement duties.
• Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the City to the public in a friendly, helpful, and professional manner.
• Serves as liaison to the public and provides superior customer service.
• Performs other related duties as assigned.

• Some knowledge of office practices and procedures. Some knowledge of the operation of standard office equipment including work processing and computer equipment, copiers, fax machines and printers. Good knowledge of English usage, spelling, grammar and punctuation. Some knowledge of business letter writing and typing formats. Good knowledge of basic mathematics.
• Excellent customer service skills and ability to exercise judgment when dealing with the general public. Good communication and interpersonal skills.
• Ability to prepare accurate reports and forms. Ability to learn the operation, policy and procedures of the City and the assigned department or office.
• Ability to communicate clearly and concisely, both orally and in writing; ability to establish and maintain effective working relationships with those contacted in the course of work; ability to organize and maintain accurate records and files; ability to learn the operation, policy and procedures of the City and the department; ability to deal with the public using independent judgment.
• Good knowledge of computers, Microsoft Office, Word and Excel; some knowledge of Microsoft Office Outlook and Access desirable.

Required Education & Experience:

• Associate’s degree supplemented by one (1) year experience in investigation or enforcement of parking and zoning regulations, building or environmental nuisance codes, or solid waste disposal codes, or any acceptable related combination of training and experience.
• Customer service experience preferred.

Licenses and/or Certifications:

• Must obtain Florida Association of Code Enforcement certification (FACE) Level 1 within 1 year as a job requirement.
• Parking Enforcement certification required.
• A valid Florida driver's license is required.

Physical Requirements & Working Conditions:

• There is a one-year probationary period.
• It is the responsibility of the incumbent to maintain their licenses and/or certifications as a job requirement.
• This position is scheduled to work nights, weekends and holidays.

Health Insurance

The City has a three tiered stipend plan to help offset the cost of employee health insurance coverage. The three tiers are as follows:

If the dollar amount of the coverage selected is less than the amount allowed, the employee receives the difference, prorated semi-monthly, Likewise if the dollar amount of the insurance coverage selected exceeds the allowed amount, the employee pays the difference, pro-rated semi-monthly, The City will deduct all applicable taxes.

Currently the City offers two health insurance plans through Cigna as follows:

Dental and Vision Insurance

The City pays 100% of the cost for employee coverage for dental DHMO plan and the vision plan and 50% of the cost for dependent coverage for dental DHMO plan and the vision plan. Dental and vision insurance are mandatory for employees.

The City offers a DHMO dental plan through Cigna. A PPO Dental plan is available as an upgraded option. The City offers a PPO vision plan through EyeMed.

Life Insurance

The City provides group term life insurance coverage for employees as follows:

• General Employees – One times the amount of employee's annual salary or $25,000, whichever is greater.

• Department Heads - Two times the amount of employee's annual salary.

Long Term Disability

The City provides each employee with long term disability insurance and accidental death and dismemberment insurance at no cost.

Workers Compensation

The City may provide full salary to employees injured on the job for a period of up to 13 weeks, (in lieu of the 2/3 salary offered by the state). Thereafter, employees must seek supplemental pay through the City provided Long-Term Disability Plan.

Cafeteria Plan

The City offers employees optional pre-tax insurance plans (Section 125) through AFLAC. Plans include cancer insurance, short-term disability insurance, and more. Also offered is a Flexible Spending Account, which can be used to put money aside, pre-tax, for planned medical/dental expenses, and for childcare expenses.

Retirement

Employees are automatically enrolled in one of two retirement plans, depending upon hire date and position. The plans are as follows:

• Florida Retirement System ("FRS"): Under this plan, employees and the City make a contribution to the retirement plan in an amount specified according to the employee's classification. The current contribution rates are as follows:

Class

Employee Contribution

Rate

City Contribution

Rate

Total Contribution Rate

Regular Class:

3.00%

11.91%

14.91%

Special Risk Class:

3.00%

27.83%

30.83%

Senior Management Class:

3.00%

31.57%

34.57%

Employees have the option of choosing the Pension Plan or the Investment Plan.

Under the Pension Plan, employees enrolled in the FRS prior to July 1, 2011, need to have 6 years of service to be vested. Employees enrolled in the FRS on or after July 1, 2011, must have 8 years of service to be vested.

Under the Investment Plan, employees need to have 1 year of service to be vested.

ICMA-RC (now MissionSquare Retirement):
General Employees: All eligible employees hired before November 2002 were enrolled in the ICMA Plan. This plan is not open to newly hired employees. Under this plan, the City contributes 11% and the employee 4% to a retirement investment plan. Employees are fully vested after 3 years.

Senior Management Employees: All eligible employees hired before November 2002 were enrolled in the ICMA Plan. This plan is only open to certain positions which are not designated and/or classified under FRS. Under this plan, the City contributes 11% and the employee 6% to a retirement investment plan. Employees are fully vested after 3 years.

An optional Section 457 tax deferred savings program is available to employees who wish to supplement future retirement income. The plan allows employees to put aside a portion of their earnings pre-tax each pay period, through payroll deduction, into an account for their retirement and reduce the amount of earnings that is currently taxable.

Sick Leave

Employee earn twelve (12) sick days per calendar year on a prorated basis (1.846 per week).

Vacation Leave

Employees earn vacation leave on a pro-rated basis as follows:

• General Employees: 10 days per year (1.539 hours per week).
• Department Heads – Fifteen (15) days per year (2.308 hours per week)

Vacation accruals are increased incrementally thereafter, as per City policy.

Holidays

Employees are compensated for ten (11) Federal holidays per year. These include: New Year's Day, Martin Luther King's Birthday, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

Floating Holidays

Employees earn floating holidays as follows :

• General Employees - Two (2) days per calendar year
• Department Heads/Managers - Seven (7) days per calendar year

Floating Holidays are pro-rated dependent upon hire date.


Direct Deposit

The City offers direct deposit of your payroll check into your personal account(s) at the financial institution(s) of your choice.

Credit Union

The City offers memberships in three credit unions: Space Coast Credit Union, Dade County Federal Credit Union and Peoples Credit Union.