Clinic Director Job at Ellie Mental Health - Greater Akron, OH
ELLIE MENTAL HEALTH IS COMING TO HUDSON, OHIO!
About Ellie
Here at Ellie Mental Health, we are joining the mission to fill the gaps and break down the stigma of mental health by focusing on greater access to professional therapists who can help. The mental health and wellness field presents a lot of barriers not just for patients and those in need, but for the whole community including licensed therapists, counselors and professional helpers. This is why Ellie Mental Health vows to be different. The Ellie Family provides innovative services with the goal of creating impactful connections between patients and therapists. Ellie clinics are structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Ellie makes the clinician’s experience the best it can be; providing excellent compensation, benefits, training, and flexible schedules while also providing centralized administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing and collections, and even CEU programs. Ellie strives to lower the administrative aspects of providing care to the absolute minimum, so our practitioners have more time to focus on what they love - serving clients! We want our people to be happy because happy therapists do better work and provide better client care! Other clinics may have some similar approaches to these things, but Ellie has found the way to do it all and is bringing our innovative approach to the nation.
As a Clinic Director at Ellie Mental Health, you will share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) as well a comprehensive benefits package for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10- 15 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.
Ellie Mental Health was founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.
Reporting & Supervision
Hiring, Training, and Staff Management
Supervision and Consultation
About Ellie
Here at Ellie Mental Health, we are joining the mission to fill the gaps and break down the stigma of mental health by focusing on greater access to professional therapists who can help. The mental health and wellness field presents a lot of barriers not just for patients and those in need, but for the whole community including licensed therapists, counselors and professional helpers. This is why Ellie Mental Health vows to be different. The Ellie Family provides innovative services with the goal of creating impactful connections between patients and therapists. Ellie clinics are structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Ellie makes the clinician’s experience the best it can be; providing excellent compensation, benefits, training, and flexible schedules while also providing centralized administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing and collections, and even CEU programs. Ellie strives to lower the administrative aspects of providing care to the absolute minimum, so our practitioners have more time to focus on what they love - serving clients! We want our people to be happy because happy therapists do better work and provide better client care! Other clinics may have some similar approaches to these things, but Ellie has found the way to do it all and is bringing our innovative approach to the nation.
As a Clinic Director at Ellie Mental Health, you will share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) as well a comprehensive benefits package for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10- 15 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.
Ellie Mental Health was founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.
Reporting & Supervision
- Clinic Director reports to local Franchise Owner
- All clinic therapists report to Clinic Director.
Hiring, Training, and Staff Management
- Oversee the hiring process for all therapists at their clinic.
- Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.
- Assess ongoing development and training needs and conduct ongoing training as needed.
- Hold staff compassionately accountable for meeting performance expectations.
- Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
Supervision and Consultation
- Oversee peer consultation groups to ensure clinical excellence and align with best practices
- Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
- Participate in Clinic Director Peer Consult Group.
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
- Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
- Monitor and manage clinic office schedules and office supplies.
- Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
- Serve as point of contact for building management related issues or concerns.
- Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.
- Collaborate with Ellie Marketing Team to promote clinic’s online visibility.
- Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
- Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
- Master’s Degree or higher education in mental health discipline.
- Independently licensed with an Ohio-issued clinical practice license (e.g., LISW, LMFT, LPCC, LPC).
- Strong leadership, problem-solving, and executive skill sets.
- Strong working knowledge of state requirements regulating mental health practice.
- Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
- Working understanding of human resource principles, practices, and procedures.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and changing environment.
- Proficient with Microsoft 365 applications.
- Adept at learning and navigating Electronic Health Record systems.
Flexible work from home options available.
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