Clarity Ppm Support Job at AlphaForce Technology Solutions
AlphaForce Technology Solutions Orlando, FL 32801
$75 - $80 an hour
- Position: Technical Support Specialist
- Location: Orlando ,FL 32830
- Candidates willing to re-locate can be considered
- Accepted Visa: USC/GC/H4 EAD/L2 EAD
Basic Qualifications:
- Minimum 3-5+ years of progressive experience as a Clarity backend Administrator
- Advanced level knowledge of Clarity PPM tool functions and capabilities (e.g. Clarity Security, Resource Mgt, Portfolio Mgt, Financial Mgt, Time Mgt modules/UI)
- Prior experience supporting Clarity PPM application with SAP/ERP integration
- Able to independently troubleshoot Clarity PPM integrations production issues
- Experience providing Clarity PPM Level 2, & Level 3 support
- Excellent oral, written and interpersonal communications and documentation skills
- Excellent analytical, debugging and technical problem solving
- Strong commitment to quality & excellence
Technical Skills:
- Clarity PPM in web hosted environments, SFTP, SQL, NSQL, Oracle
Preferred Qualifications
- Globalscape, AWS, Python, GEL Scripting, XOG Processing, ServiceNow, Slack
- GITHUB for source control, JIRA, RPA
- Prior experience with Clarity and SAP integrations.
- Experience in supporting large-scale businesses and time entry systems.
Required Education:
- Bachelors in a Technology major
Additional Information:
Current support team member's contract is expiring. This backfill of a mission-critical support team member could provide weekend and second shift support for MyPPM, allowing for continued support throughout the day. It also allows the team to extend support and perform critical system maintenance during off hours, removing performance impacts during peak hours. Additionally, the team member can provide project support when not engaged in sustainment activities.
Job Type: Contract
Pay: $75.00 - $80.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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