NexGen Data Systems is seeking a Citrix SME to monitor, maintain, operate, and troubleshoot daily remote access technologies with an emphasis on all Citrix Technologies including Netscalers, Storefront Servers, Delivery Controllers, Provisioning Servers, Machine Creation Services and VDI Desktops. The successful candidate will have strong understanding of Windows Active Directory and a Multi-Farm Citrix Environment and should understand and manage performance metrics and the ability to troubleshoot and rectify issues that occur within the Citrix environment. The Citrix SME will have knowledge to install, integrate and troubleshoot applications delivered via the Citrix environment deployment technologies. The SME should have basic knowledge of both native Citrix Tools and consoles to manage and troubleshoot the Citrix environment. Provide supporting documentation and developing standards for personnel to follow. Certifications such as CCP-V, CCE-V, MCSA, and MCSE are desired, but not required. The candidate will join a team of Architects, Engineers, and Operators and work in a collaborative multi-functional team environment supporting multiple mission-critical data center sites. This position will be on site in either Charleston or New Orleans. This is a full-time employee position with our company.

Roles and Responsibilities:

• Manage a Multiple Farm Citrix environment system and other related technologies.
• Support and preserve the Virtual Desktop setup of the institution, which includes, NetScaler (ADC) XenDesktop (PVS or MCS), XenApp, along with backend support.
• Generate and provide reports, training documentation, along with standards and guidance.
• Design, evaluate, test and implement and maintain platform security, within customer standards.
• Upgrade the system’s applications, installing it with up-to-date descriptions.
• Execution of strengthening apps, the Windows server, and the principal operating system.
• Provide technical assistance for all the servers, desktops, and services that apply business.
• Apply, implement, maintain, and examine the documentation of the Virtual Desktop Infrastructure.
• Execute helpdesk calls and classify cases according to their priorities and accelerations.
• Ensure the integrity and availability of applications and coordinate off-hour upgrades and/or maintenance on the Citrix server
• Identify and apply environment best practices
• Explore and leverage technologies to improve the environment
• Support break/fix production activities
• Participate in designs for new hosted applications
• Assist in internal customer support for infrastructure and business-facing IT teams
• Collaborate with additional teams and associates with processes and documentation

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Desired/Required Skills:

· Secret clearance or higher preferred

· Ability to fully conceptualize all aspects of Citrix products such as XenDesktop/XenApp FMA (Virtual Apps and Desktops), Provisioning Services, ADM, and NetScaler Gateway (ADC)

· Ability to fully deploy/manage NetScaler ADC features such as: Two-armed routing configuration, LDAP authentication, SSL certificates, SSL Offloading, Load Balanced VIPs, Services, Gateways, Session and Authentication Policies, and Smart Access/Control.

· Understanding and experience deploying/managing PVS servers and target devices. As well as supporting multiple disk images for Windows Server and Windows 10.

· Strong experience with Windows Server 2012-2019 features including Active Directory Domain Services, NTFS permissions, DFS shares, Account and Security group management, DNS, DHCP, and advanced Group Policy administration

· Experience with scripting/automation using PowerShell. Other scripting programming considered.

· Experience managing virtualization hypervisors such as XenServer, Hyper-V, or VMware ESXi.

· Working knowledge of routing protocols, network topologies, data flow, and impact of Citrix traffic throughout a LAN/WAN

· Experience deploying and configuring all core components of multiple large Citrix sites with little assistance. Including NetScaler (ADC) HA Pairing, StoreFront clusters, Delivery Controllers, XenApp Server VDAs, PVS/MCS XenDesktop VDI, and License servers.

· 8570 compliance (Active Security and OS certifications)

· Outstanding organizational and time management skills

· Excellent communication and interpersonal abilities

· Reliable with exceptional work ethic

· Collaborative, team focus to support cohesive work team

· Ability to handle competing priorities with high expectations in a team-oriented environment

About the Company:

NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.

Benefits:

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
• Company provides short and long term disability plans.
• 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
• Comprehensive training and development program.
• 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hanahan, SC 29410: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Citrix: 4 years (Required)

Security clearance:

• Secret (Required)

Work Location: One location

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