Catering Administator Job at Hilton Anchorage Downtown
Do you have a passion for being a part of a special moment? Do you get a sense of satisfaction from helping others realize their idea for the perfect event? Want to know if catering is your next passion? Come join our dynamic team!
Job Description
Job Description
The Catering Admin has overall responsibility for providing administrative support for Catering and for the efficient and smooth execution of all catering events. The ideal addition to our dynamic team must utilize available resources to provide excellent customer service. Requires knowledge of, and adherence to, the hotel’s policies and procedures and all Catering policies, systems, and procedures. The Catering Admin will meet or exceed sales standards, taking corrective action as needed to ensure standards are maintained. Work hours/days vary as directed by the business needs and can include weekends and Holidays.
ADMINISTRATIVE SUPPORT – GENERAL
- Provided administrative support to the Catering Sales Manager
- Established and maintains accurate files and trace system for the hotel
- Maintains Delphi system certification requirements
- Prepares and distributes e-mail
- Distributes group resumes/BEO and all other pertinent customer communication to insure service
- Answers calls, uncover client needs, and forwards calls to an appropriate sales team member
ADMINISTRATIVE SUPPORT – CATERING
- Provides administrative support to the Catering Manager
- Generates and distributes Banquet Event Orders
- Maintains Banquet Event Orders
- Prepares weekly event packets and distributes to all departments proper to weekly BEO meeting
- Coordinates the BEO meeting with all departments to ensure the professional execution of events
- Coordinates events
- Works closely with Food & Beverage Managers/Supervisors and Banquet Staff at both hotels to ensure all details are followed as specified by the client
- Assists with any event changes and special catering-related requests
- Verifies timely completion of contracts, credit applications, and billing procedures
Job Requirements
Experience
- Two year’s administrative experience or any combination of similar education and experience
- Language Skills: Read, write and speak English fluently. Ability to communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
- Technical Skills: Computer skills, including spreadsheets, word processing, and email.
- Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.
- Other Skills & Abilities: Experience in meeting deadlines and multiple priorities of business demands as required. Possess basic knowledge of business contracts. Able to work with general supervision. Operate office equipment such as, but not limited to, printers, fax machines, and copiers.
If you would like an application emailed to you or would like more information, please feel free to email your resume to me at Shelly.Holt@Hilton.com
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