Call Center Manager Job at Northland Area FCU

Northland Area FCU Alpena, MI

Are you looking for a change? Do you have the desire to help others and be a part of a dynamic team? If you said yes, then consider a position with Northland Area FCU.

We are seeking applicants for an Assistant Contact Center Manager for our Alpena location. The Assistant Contact Center Manager position provides financial services to our members by providing assistance via our Contact Center. This involves answering member inquiries and resolving issues, as well as, offering products and services that will improve the member's financial life. In addition, this position serves as a back up to the manager in their absence.

The ideal candidate will be passionate about helping others, a great communicator and have strong attention to detail to accurately and efficiently assist members. If this sounds like you, apply now to join with us in our mission “to be our members' most trusted financial partner”, and start making a positive difference in the lives of others!

Northland offers paid training, a competitive wage, monthly sales incentive pay and an annual goals bonus program. Full time employees also enjoy an excellent benefits package, including a free medical insurance plan option, generous Paid Time Off plan, a 401(k) employer match and contribution (up to 8%), dental and vision insurances, life insurance, tuition reimbursement and much more.

Northland Area FCU is an Equal Opportunity Employer




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