Business Relationship Manager - NA Job at Archer Daniels Midland Company
NA Agribusiness Business Relationship Manager
Position Summary:
The North America Agribusiness Business Relationship Manager (NAA-BRM) will help craft technology enabled strategy and be a crucial liaison for planning, delivery, and communication with the Agriculture Services & Oilseeds (AS&O) and Carbohydrate Solutions (CS) business units and other supporting functions (HR, Finance, etc.). The NAA-BRM will partner with senior business leaders across the technology development lifecycle including networking, ideation and research on new potential capabilities, understanding the critical needs of the business and history of technology efforts impacting those areas, convening workstream leaders to understand pipeline asks, planning and road-mapping major priorities, setting expectations on what and how technology can be delivered, facilitating decisioning on priorities with other Global Technology (GT) functions (e.g., PMO, Transformation Office), and serving as a key point of contact for inflight projects and status on operational issues. The NAA-BRM will work with all other GT functions (solution delivery, deployment, infrastructure, security, application development, enterprise architecture, etc.) for thought partnership and to ensure a consistent, clean, and holistic perspective on technology for these business leaders.
Key Responsibilities:
Networking
Position Summary:
The North America Agribusiness Business Relationship Manager (NAA-BRM) will help craft technology enabled strategy and be a crucial liaison for planning, delivery, and communication with the Agriculture Services & Oilseeds (AS&O) and Carbohydrate Solutions (CS) business units and other supporting functions (HR, Finance, etc.). The NAA-BRM will partner with senior business leaders across the technology development lifecycle including networking, ideation and research on new potential capabilities, understanding the critical needs of the business and history of technology efforts impacting those areas, convening workstream leaders to understand pipeline asks, planning and road-mapping major priorities, setting expectations on what and how technology can be delivered, facilitating decisioning on priorities with other Global Technology (GT) functions (e.g., PMO, Transformation Office), and serving as a key point of contact for inflight projects and status on operational issues. The NAA-BRM will work with all other GT functions (solution delivery, deployment, infrastructure, security, application development, enterprise architecture, etc.) for thought partnership and to ensure a consistent, clean, and holistic perspective on technology for these business leaders.
Key Responsibilities:
Networking
- Establish collaborative relationships with leaders in AS&O, CS, and corporate functions
- Map influencers and key stakeholders at all levels
- Take feedback on GT performance and coordinate mitigation
- Listen and learn about business objectives and strategies
- Conduct early ideation discussions and identify areas for formal ideation sessions
- Understand the recent history of technology enablement across ADM
- Collect (e.g., from Enterprise Architecture, Digital & Innovation, personal research) and present ideas for technology capabilities that could augment strategic plans
- Define the potential shape and composition of technology transformations for consideration in long term planning
- Convene technology councils to compile and bundle technology asks
- Structure and simplify technology risk vs. reward conversations
- Oversee ‘Pre-Discovery’ efforts to categorize technology projects to support first stage prioritization (ROM sizing, nature of delivery, impacting GT areas, Discovery staffing)
- Collaborate to roadmap major technology efforts based on sequencing and dependencies
- Support prioritization within PMO and Transformation Office defined processes
- Broker conversations with other GT leaders to answer important early shaping and prioritization questions and to clarify path forward on decisioning
- Share context on GT strategies, relevant current efforts, and expectations on how projects will be prioritized, planned, and delivered
- Educate business leaders on the realities of technology project delivery (e.g., long-tail costs, architectural constraints, global vs. local considerations)
- Provide global perspective on technology at ADM (e.g., other successes and lessons learned)
- Anticipate emerging issues or unplanned technology project asks using a network of regular contacts
- Track and help liaise across GT on operational issues (e.g., outages) affecting business leaders
- Investigate questions and concerns that raise to higher levels of the organization that are not addressed with business-as-usual project/program management
- Advocate for GT teams when there is a misunderstanding on performance
- Channel feedback in healthy manner where teams can improve
Experience
- 7-10+ years experience in strategic technology consulting or similar large corporate technology transformation programs with track record of successful deployments and business impact
- 5-10 years experience leading teams
- 5+ years experience in the agriculture, nutrition, or related industries
- Enterprise platform integration (e.g., SAP, Salesforce.com, JDE, AS400) experience on large transformations
- Track record of managing large scale transformations
- Experience cultivating external partnerships including delivery partners (design, development, strategic integrators, etc.) and ecosystem partners (e.g., 3rd party SI service or software providers)
- Ability to evaluate technology solutions and guide large scale platform selection programs
- Experience with disruptive technologies: IoT, robotics, drones, Blockchain, Cloud platforms, smart phone, web, etc.
- Entrepreneur attitude with resilient optimism and ability to push beyond expectations
- Healthy but pragmatic risk appetite
- High accountability with a demonstrated ability to deliver
- Eloquent written communication skills for senior audiences
- Strong collaboration skills working with design and development teams
- Open to working with a wide arrange of people w/ patience to understand their points of view
- Professional demeanor
- Master’s degree in science, engineering, mathematical field, or computer programming.
- 4-year Bachelor’s degree or equivalent in IT, Computer Science, science, engineering, statistics, programming or mathematical field
About ADM:
ADM unlocks the power of nature to enrich the quality of life. We're a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We're blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We're a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We're an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we're a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.
EEO
ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veterans status.
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