Business Analyst – Ecomm/Digital Job at West Marine
About West Marine
West Marine is committed to serving boaters better than anyone else on the planet. We pride ourselves in delivering a Raving Fan experience and for our Crew Members as well as our customers.
If you have a passion for being on the water and are looking to join a world-class organization, then West Marine is the place for you! West Marine is recognized as the premier multi-channel retailer of boating and fishing supplies with more than 230 stores located throughout 37 states and Puerto Rico. When you work at West Marine, you’re part of a family; one that values spending quality time on the water, doing the things you love, and sharing that passion with our customers and community.
Position Summary:
We are seeking a
Business Analyst
with Ecommerce/Digital experience who is passionate about improving website usability for a multi-channel retailer.
This position is the key liaison between the Information Technology Team and the Business digital team. We are seeking an experienced professional who has background in ecommerce, can advise on solution development, project coordination, documentation, and quality assurance.
Primary Responsibilities:
- Manage all aspects of analysis, design, development, installation, testing, implementation, and post-implementation reviews related to customer systems retail, digital and omni
- Communicates and coordinates project activities with business, technical and IT service organizations (e.g., project schedules / status)
- Experience gathering and documenting BRDs or creating user stories. Understands business requests and able to break down
- Assesses projects and identifies essential tasks; reprioritizes tasks dynamically during the project; performs risk assessments; identifies and evaluates alternatives
- You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery
- Coordinates across IT teams and prioritize sprints. Leads agile meetings.
Minimum education required/preferred, area of study: • Bachelor’s degree in Comp Science or Business Management
Minimum years of relevant experience required: • 3+ years of experience in IT and/or business analyst, project management, scrum master role
- 1+ years in Ecommerce
Additional skills/knowledge required include: • Salesforce knowledge preferred but not required if Ecommerce experience is high
- Experience with agile development methodologies, using Agile Lifecycle Management tools like JIRA is preferred
- Ability to prioritize work effectively and handle multiple competing demands
- Strong analytical, organizational, and communication skills
- Exceptional team player
- Supporting multiple projects simultaneously
- Ability to work under pressure and deliver to deadlines
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