Job Purpose:

The Beach Club Expo will be responsible for making sure that food is sent from the kitchen to the table in an accurate, prompt, & professional manner. The expeditor’s purpose is to ensure that the service & experience provided to the guest, is to the standards of The Gasparilla Inn & Club by being a liaison between the guest, and the hospitality team.

Job Duties:

• Ensure that guests are served promptly and efficiently at all times.
• Adheres to the Gasparilla Inn and Club’s 10 Steps to Memorable Service.
• Exhibit’s the Gasparilla Inn’s Core Values.
• Arrive for scheduled shift promptly and report to the Manager.
• Report to work meeting the dress code and appearance standard set by the Inn such as name tag, etc.
• Ensure station is set for success following restaurant standards and the standards of operating procedures.
• Always maintain a high level of personal hygiene.
• Stays on assigned station throughout service.
• Plate food as it becomes available in window.
• Place correct sides and condiments on plate before sending to the table.
• Run food to correct table when necessary.
• Send food to correct table and seat numbers.
• Restock any product used at end of shift.
• Maintain a knowledge of menus, specials, culinary terms, etc.
• Know correct table and seat numbers.
• Responsible for delivering a high level of service to guests & members
• Contribute to the smooth and efficient operation of the department.
• Advise Manager of all guests’ complaints.
• Conduct self properly at all times.
• Maintain complete understanding of Employee Handbook.
• Attend training and meetings when requested.
• Maintain true knowledge of company facilities and related services.
• Perform other reasonable duties requested by Food & Beverage Management.
• Perform all duties and responsibilities to the standards set by the company.
• Thorough knowledge of property, space, capacities and amenities of the Inn.
• All other duties as assigned by the management team.

Required:

o One year of experience working in a high-quality resort or restaurant setting.

o Minimum age of 18

o Food handling certificate

• Must have exceptional interpersonal skills, empathize with others and value teamwork
• Must poses a hospitality mindset with a passion for creating memorable guest experiences
• Must believe that service is a noble profession and the willingness to always do the right thing

Preferred:

• Two years of experience in a high-quality resort or restaurant setting.
• Experience in a multi-faceted food and beverage setting i.e., fine & casual dining, banquets, room service, etc.
• Entry level knowledge of culinary arts

The Gasparilla Inn and Club is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The Gasparilla Inn is fortunate enough to offer our employees a Drug Free Workplace.

Job Types: Full-time, Part-time

Pay: $12.50 per hour

Physical setting:

• Casual dining restaurant

Schedule:

• Day shift
• Every weekend
• Holidays
• Monday to Friday

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Boca Grande, FL 33921: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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