Washburn-McReavy Funeral Chapels, Cemeteries and Cremation Services is a family-owned and operated funeral business in the Twin Cities with 16 locations that serve the Twin-Cities Metro area. We have an opportunity for a Full-Time Administrative Scheduling Support position at our Uptown Davies location.

Responsibilities include, but are not limited to:

• Assist with pre-need and at-need administration for high-volume operation
• Effectively track and record activity of sales volumes; incorporating intricate preferences and details
• Effectively track workloads to appropriately assign opportunities.
• Provide timely, on-site attendance at the Uptown Davies location for scheduled weekdays, weekends, and holiday rotations
• Service Customer Accounts requiring research and fact-finding details with clear documentation
• Accurately track and enter information on external and internal program spreadsheets
• Proofread daily work
• Persistent follow-up and retrieval of missing or incomplete information
• Regular professional communication via phone and email with other staff, families, and vendors
• Assist manager as requested
• Respond to requests in a timely manner
• Utilize computer systems to communicate and record information
• Perform additional tasks as assigned

Requirements:

• Background in office management and funeral experience with pre-need and at-need extremely helpful
• Critical attention to detail and follow-through
• Desire for accuracy
• Excellent customer service and organizational skills
• Ability to effectively juggle multiple priorities
• Strong written and verbal communication skills
• Ability to work independently and cooperatively within a team
• Self-directed with ability to effectively carry out responsibilities with minimal supervision
• MS Office proficiency; including work with Excel spreadsheets
• Prefer a minimum of 3 years of experience with proven accurate data entry, administrative duties and responsibilities, funeral expertise and knowledge
• Proven ability to perform work requirements with accuracy and efficiency
• Proven ability to maintain confidentiality
• College degree preferred, High School diploma required

Washburn-McReavy Funeral Chapels is an Equal Opportunity Employer

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
We follow the CDC guidelines with written procedures.

Education:

• High school or equivalent (Required)

Experience:

• Schedule management: 2 years (Required)

Work Location: One location

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