Description:Salud provides high quality, comprehensive and cost-effective healthcare to underserved low-income communities in the Monterey Bay area, including Santa Cruz County and North Monterey County. We began in Watsonville in 1978 as a storefront “free clinic,” and with the ever growing need for health services in 1992 became a federally qualified community health center (FQHC). Today we are a primary health care network with 11 clinic sites, over 400 employees and continue to provide high quality services to patients of all ages.
DESCRIPTION: This position provides reception and administrative support in a community-based nonprofit legal aid organization serving a diverse community. This position reports to the Watsonville Law Center Legal Director, but will be an employee of Salud. The ideal candidate has a passion for serving the community, experience in a professional office or law office, and a desire to work as a part of a highly productive professional team.
This position supports the organization's mission, vision, and values through excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership.
DUTIES AND RESPONSIBILITIES:
Duties related to reception include:

• Welcoming individuals seeking services; identifying service needs and screening individuals for eligibility; and providing information and referrals as instructed.
• Communicating with clients, partners, and others, including telephone, voicemail, email, and mail communications.
• Maintaining accurate records in compliance with Watsonville Law Center (WLC) office procedures, including entering data in an electronic case management system.
• Coordinating office calendars, scheduling appointments and meetings.
• Providing excellent English and Spanish-language customer services to a diverse community of clients and service partners.

Duties related to WLC administration include:

• Providing administrative support such as copying, writing correspondence, scheduling, organizing and maintaining paper and electronic files, data entry and drafting reports.
• Assisting with general business operations including assisting with invoicing, purchasing, and communicating with vendors.
• Keeping office organized; keeping office supplies and informational materials stocked.
• Working as a team with other staff and volunteers to ensure compliance with office processes and ensure high quality work product.

Perform other duties as assigned.
Requirements:MINIMUM QUALIFICATIONS:

• A minimum of two years of administrative education
• A minimum of one year of experience working in a professional office environment.
• Fluency in spoken and written English and Spanish, including basic business writing.
• Excellent interpersonal and communication skills and experience working with low-income, multi-cultural, immigrant communities.
• A minimum of one year customer service experience.
• Excellent organizational skills, and ability to monitor accuracy and quality of work.
• Experience using word-processing, spreadsheets, email, and calendaring and other office software. Experience with databases or electronic case management system is preferred.
• Typing is required, preferred 40 wpm or better.
• Valid CA driver license.
• Ability to travel to various locations in Santa Cruz, Monterey and San Benito counties.
• Availability for occasional evening and weekend work.
• Commitment to the mission, values and goals of equal access to justice.

PHYSICAL DEMANDS:

• Standing, walking, sitting, typing, reaching, bending, moving and/or lifting up to 25 pounds.

SALARY & BENEFITS:
Pay range: $18.45 - $21.36/hr

Benefits including Medical, Dental, Vision, 4O1K, Life Insurance, Voluntary Long Term Disability, PTO, Holiday Pay.
**Salud is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [831-728-8250, and HRDept@splg.org].**

Job Type: Full-time

Pay: $18.45 - $21.36 per hour

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