Working from the Capital Campus Family Service Center in Harrisburg, Pennsylvania, the Administrative Assistant is responsible for daily administrative tasks of the Family Services department such as answering phones and email, receiving visitors, assisting the vice president of Family Services, managers and other Family Service Department staff with administrative tasks, filing and other duties as assigned.

The Family Services Administrative Assistant will be responsible for the successful completion of the following tasks:

• Develop and administer and analyze surveys to staff and families;

• Secure venues for FSD and field trips across the state;

• Assist families with questions via phone, chat, and email.

• Maintain accurate master events calendar with all field trip, adventure club, career exploration, spring formals, and other FSD events;

• Assist field trip FICs with field trip registrations;

• Maintain the field trip pay site including, but not limited to posting trips and running and distributing payment reports;

• Maintain staff sign-ups for field trips and track participation requirements;

• Schedule and manage RSVPs for Family Services programs and initiatives;

• Coordinate staff travel for Family Services programs and initiatives;

• Maintain databases of venues and contracts;

• Assist vice president of Family Services and managers with a wide variety of daily responsibilities;

• Provide excellent customer service to CCA families;

• Additional duties as assigned.

Competencies

• Proficiency with Microsoft Office tools and web-based applications is essential;

• Demonstrated ability to work efficiently in a fast-paced team environment;

• Good interpersonal skills and attention to detail;

• Excellent communication skills, both oral and written;

• Customer focused approach;

• High degree of flexibility.

• Ability and availability to work flexible hours during peak work times;

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role. Requires the ability to lift, squat, sit, bend or stand as necessary. Ability to travel to other sites/locations as needed.

Position Type

• Full-time

• Exempt

• Salary

Travel

• Travel may be required for this position. 

Required Education and Experience

• High School Diploma

• 2 years of relevant work experience

Preferred Education and Experience

• 5 years of relevant work experience

• Associate’s or Bachelor’s Degree Preferred

• Prior meeting planning

Additional Eligibility Qualifications

• Valid PA Driver’s License

• Appropriate Automobile Insurance Coverage

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Commonwealth Charter Academy is an equal opportunity employment, educational and service organization.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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