The Administrative Assistant will perform administrative duties as needed to support the daily flow of work. Clear and concise communications with clients, service technicians and third-party vendors is required.

Company Summary
Advanced Roofing, established in 1983, is the largest commercial roofer and specialty contractor in Florida and the 10th largest in the country. The business has consistently experienced year-over-year growth, driven by its reputation for top-quality work with exceptional and professional customer service. Our leadership is built on the foundation of honesty, integrity, and dedication. We strive to identify talented employees who share the same values and are committed to continuous growth.

Company Culture
With more than 500 employees, Advanced Roofing continues to promote the core values that shaped the foundation of our family business nearly 40 years ago. We believe that our people are our best asset and the cornerstone of our success. Each of us brings a unique passion for what we do and together, everyone achieves more.

Our leadership is built on the foundation of honesty, integrity, dedication, and the belief that price is what you pay; value is what you get.

Our commitment to quality goes beyond our work. To us, quality also means improving the life and well-being of our neighbors. That is why we invest in supporting the causes that better the communities in which we live and work.

What makes us Advanced? Each of our associates travels a unique path. Yet our personal and professional values are aligned to make our business thrive. Performance drives our company through the lens of service and integrity.
Why Advanced Roofing?

• We are a family-owned business who believe people are our best asset
• We are dedicated and strongly believe in the importance of work/life balance
• We are a dog friendly environment
• We believe in TEAM work (Together Everyone Accomplishes More)
• Competitive pay
• Full benefits
• Refer a friend and receive a bonus of up to $2,000!

Key Responsibilities

• Greet customers
• Assist with job applications
• Copy and mail invoices
• Answer phone in a professional manner
• Direct calls to their destination without delay
• Update customers on work performed or general questions
• Respond to all emails and voicemails in a timely manner
• Adhere to the policies and procedures of the company
• Replenish office supplies as needed
• File documents properly and in a timely manner
• Assist and perform all tasks as required such as mailing, scanning slips, letters and other clerical tasks as needed.
• Meeting preparation if needed
• Run miscellaneous errands
• Enter service tickets if needed
• Support service department with courtesy calls

Skills, Experience, and Knowledge Required 
Education

• High School Diploma or GED

Experience

• 0-3-year experience preferred

Skills & Requirements

• Minimum 18 years of age
• Successful Pre-Employment Drug Test
• Successful Background Check
• Minimum 18 years of age
• Experience working on behalf of a roofing/trade/construction company preferred
• Bilingual Spanish/English a plus
• Advanced customer service skills
• Proficient knowledge in computer skills: MS Office - Word, Excel, Outlook
• Ability to multi-task and stay organized

Working Conditions | Environment | Special Requirements

• Full time onsite
• Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, State and Federal regulations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
• Employees will be subject to the random drug and alcohol testing upon reasonable suspicion or any other regulatory requirement.
• The company is a “dog friendly” environment.

General Commitment for All Employees

• Commitment to Company values and complies with Company norms, policies, directives, and procedures.
• Follows all safety procedures and protocols.
• Honors and protects confidential and proprietary documents and information.
• Satisfies work schedule requirements.
• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required to be performed by the employee. Performs all other duties as assigned.
• We are an equal opportunity employer of protected veterans and individuals with disabilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

CC-C024413 EOE DFWP

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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