Administrative Assistant 1/Customer Service Specialist, Kasiska Division of Health Sciences (8240) Job at State of Idaho
This announcement will be used to fill an Administrative Assistant 1 position on the Meridian campus of Idaho State University. ISU's main campus is in Pocatello, we also have a campus in Idaho Falls, Meridian and Twin Falls. If you would like to be considered for all upcoming AA1 opportunities with Idaho State University, at any campus location, please apply to the Agency-wide announcement. When completing your application please be sure to select any and all location(s) you are willing to work at.
**This position is eligible for full State benefits.**
- Majority employer paid medical, vision, and dental insurance for employees and dependents;
- Generous tuition discount which includes $5 per credit for employees and spouses, as well as 50 percent off of tuition for dependent children up to age 26;
- 12 paid holidays; as well as accruing sick and vacation leave;
- 8 weeks paid parental leave;
- A generously matched retirement.
The Administrative Assistant 1 performs a wide variety of secretarial support functions; must apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information, preparing reports and providing liaison between management, other organizational units, and external customers; perform related work.
Specifically, this position is the front face of the ISU Meridian campus. The successful candidate will greet all those entering the facility and provide various support services to visitors, students, faculty and staff.
These positions perform a wide variety of secretarial functions. Incumbents are delegated the authority to coordinate non-routine secretarial and clerical activities.
Incumbents compose letters, correspondence, and memos requiring independent judgment as to content; compile and analyze information from a variety of sources to prepare reports. They utilize word processing equipment and/or computers to create, process, and maintain a variety of documents and administrative records containing technical information and difficult formats. Incumbents schedule and coordinate arrangements for meetings and conferences.
Incumbents act as a liaison between their organizational unit and external customers. Incumbents must be knowledgeable of multiple procedures and program requirements to respond to inquiries, explain department services, policies, procedures, and rationale for decisions to customers.
Incumbents may: perform legal secretarial support functions and apply knowledge of the legal system to prepare and process legal documents; have responsibility for financial record keeping including monitoring budgets, preparing financial transactions; supervise support staff or have leadwork responsibilities.
The successful candidate will be responsible for:- Serve as first point of contact to greet and provide various support functions to visitors, students, faculty and staff. “Be the face of ISU - Meridian.”
- Various office functions: answer & direct calls, mail, scanning, deliveries, etc.
- Serve as cashier for student fees, parking permits, specialized exams, etc.
- Create and/or issue Bengal cards, clinic badges and parking permits to students, faculty and staff.
- Purchasing various supplies/equipment using Pcard and/or entering requisitions through Jaggaer system.
- Complete receiving reports and route invoices or create direct pay.
- Provide support to executive director and office services supervisor.
- Work with ISU faculty and Idaho College of Osteopathic Medicine providing administrative support for Interprofessional Education program.
- Assist with coordinating Community Health Screenings in the Treasure Valley area
- Update Meridian campus website, directory, links, etc.
- Other duties as assigned.
Please note that you must include your resume as part of your application and all materials provided will be considered part of the application process.
Good knowledge of: office support functions including word processing, filing, composing a variety of business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects.
At this level incumbents operate independently and apply detailed organizational or program knowledge. Incumbents have more authority and can make decisions for routine administrative secretarial and clerical activities. This classification is distinguished from the Office Specialist 2 by the overall complexity, difficulty and independence required of the position. Guidelines and precedents to follow are less detailed and explicit than the Office Specialist 2.
Thank you for your interest in employment at Idaho State University!
Email: hr@isu.edu
Phone: 208.282.4828
To view all our available positions please visit us online at isu.edu/jobs
Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
ISU PUBLIC SAFETY JEANNE CLERY ANNUAL SECURITY AND FIRE SAFETY REPORT
Idaho State University's Jeanne Clery report, federally required reporting, provides crime, arrest and fire statistics for the previous three years that occurred on campus, in certain off-campus buildings owned or controlled by Idaho State University; and on public property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies about alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, personal practices, disciplinary procedures, fire safety and other matters. This report can be accessed on the following website: ISU Clery Report (Download PDF reader) (Download PDF reader)
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov .
Preference may be given to veterans who qualify under state and federal laws and regulations.
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