Water Treatment Services Manager Job at RK
RK Water is a full-service water treatment provider. We offer start-to-finish project management including upfront design and planning to find the right solution for water treatment issues.
The peRKs:
RK Contributions
- Four medical plans with HSA and FSA options for you and your family
- 401(k) plan with company match that is 100% immediately vested
- Dental and vision insurance
- Short-term and long-term disability plans available after one year
- Company provided life insurance and AD&D with options for supplemental buy-ups.
- Paid time off and holidays
- Weekly pay
In-house Programs
- Career development training for all levels through RK University
- Discounts on products and services for life’s necessities such as phone, internet and work apparel
- Fun company and team building events, and volunteering opportunities
Partnership Programs
- Confidential counseling for personal issues, financial advice and more
- Discounts on entertainment including amusement park tickets, restaurant specials and more
What you’ll be working on:
Ensure that the services provided meet, or exceed customer requirements.- Provide technical expertise for HVAC systems water treatment methods, products, and services.
- Provide training and oversight for service technicians and RK Water peers.
- Ensure Water Treatment Accounts/Customers receive timely service visits and associated water test reports.
- Evaluate, establish and comply with all safety requirements associated with Water Treatment chemicals and service work.
- Provide technical support for construction projects requiring water treatment services.
- Participate in account and product sales and record sales activity in CRM system.
- Provide estimating and material take offs as to support sales opportunities.
- Recruit, interview and staff new technicians when needed.
- Provide field support, testing, and system installation when needed.
- Provide customer service, customer communications, and ensure customer satisfaction as evidenced by account retention.
- Manage account metrics, including customer satisfaction surveys, account retention metric, on-time service metric, and on-time reporting metric.
- Review account financial reports for performance.
- Participate in accounts receivable collections and renew meetings.
What is expected of a Water Treatment Services Manager:
Independent decision making.- Responsible for a single department or functional area either as a manager or functional expert.
- Initiates and maintains relationships with key staff and other departments.
- Makes authoritative decisions and recommendations having important impact on activities of the company.
- Demonstrates a high degree of creativity, foresight and mature judgment in anticipating and solving unprecedented complexities.
- Determines program objectives and requirements, organizing programs and projects and developing standards and guidelines for diverse activities.
- Proven specialist expertise, typically 10+ years of experience, including fiscal responsibilities.
- College/university graduate or equivalent combination of skills or equivalent combination and experience generally expected for specified technical roles.
WORKPLACE AWARDS
Denver Business Journal Denver-Area Private Companies: Ranked #21 in 2021, #19 in 2019 and various ranks in previous ten years or more
Denver Business Journal Denver-Area Private Sector Employers: Ranked #12 in 2022, #25 in 2021, #19 in 2019
Denver Business Journal Fastest-Growing Denver-Area Private Companies: Ranked #6, 2019
Denver Business Journal Fast 50 list: Ranked #6 2019
ABC’s Top 200 Performers: Ranked #31 in 2022, Ranked #22 in 2021, Ranked #16 in 2020, Ranked #18 in 2019
ABC’s Top 75 Trade Contractors: Ranked #11 in 2022, Ranked #7 in 2021
ABC’s Top Performers by Market:
Airport Contractor: Ranked #15 in 2022
Entertainment Contractor: Ranked #9 in 2022
High Tech Contractor: Ranked #8 in 2022
Hospitality Contractor: Ranked #10 in 2022
Mixed Use Contractor: Ranked #6 in 2022
Museums, Monuments and Parks Contractor: Ranked #9 in 2022
Office Contractor: Ranked #20 in 2022
Wellness Workdays and Harvard Medical School Best Wellness Employer Certification: 2019 Silver
ColoradoBiz Magazine Top Company 2021 Awards: Winner, Category: Construction + Engineering
ColoradoBiz Magazine Top Company 2017 Awards: Winner, Category: Construction + Engineering
ColoradoBiz Magazine Top 50 Family Owned Companies: Ranked #1 since 2011
ColoradoBiz Magazine Top 200 Private Companies: Ranked #8 in 2021 and 2020, Ranked #10 in 2019, Ranked #11 2018
ColoradoBiz Magazine Top 250 Private Companies: Every year since 2011
American Heart Association Fit-Friendly Worksite Award: 2020 (Gold), 2019 (Gold), 2018 (Gold), 2017 (Silver), 2016 (Platinum), 2015 (Gold)
Colorado Workforce Development Council: Celebration of Excellence in Apprenticeship, 2018 Outstanding Employer
Business Experiential Learning Commission: 2020 Colorado Apprentice Award, Employer category
Engineering News Record Specialty Contractor of the Year - Mountain States: 2020
Health Links Healthy Workplace: Certified leader in 2022 and 2021
RK WATER AWARDS
ABC Excellence In Construction Awards (Regional)
McGregor Square, 2022 Award of Excellence
SAFETY AWARDS
ABC STEP Awards: Diamond level: 2022, 2017, Platinum level: 2021, 2020, 2019, 2018, 2016, 2015, 2012, 2011, 2010, 2009, 2008
ACCA Award Member: Safety Master’s Club
AGC Safety Utah: Silver Award with 5 stars, 2022
COMMUNITY AND PHILANTHROPY
Denver Business Journal Corporate Foundations: Ranked # 6 in 2021, #7 in 2020, #6 in 2019
Denver Business Journal Denver Area Corporate Philanthropists: Ranked #22 in 2021, #23 in 2020
The Civic 50 Colorado: One of the most community-minded companies 2020, 2019
Carson J Spencer Foundation: 2015 Corporate Shooting Star Award for RK’s suicide prevention efforts
RK WATER AWARDS
ABC Excellence In Construction Awards (Regional)
McGregor Square, 2022 Award of Excellence
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