Warranty Administrator Job at United Rentals, Inc.

United Rentals, Inc. Scottsdale, AZ 85254

Great company. Great people. Great opportunities.

As a Warranty Administrator at United Rentals, you will process and resolve branch warranty claims. You will also manage product complaints including branch/manufacturer communications.

If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. We'll provide the tools, the technology and the support you need to do the job right. You will also be supported by a strong management team that will help you achieve your goals.

Additional duties include the following:

  • Field branch & manufacturer requests and questions

  • Organize and review work orders to determine warranty claim eligibility

  • File claims manually and on-line with manufacturers on a daily basis

  • Perform claim maintenance in Rental Man recording claims sent to manufacturers

  • Process and track warranty claims until resolution has been recorded

  • Communicate as needed with branches and suppliers to facilitate the reimbursement of the warranty claims or re-filing if necessary

  • Record credit memos and/or denials in claim maintenance for all warranty claims

  • Attend and prepare manufacturer information for supplier meetings as needed

  • Research and record status of claims for monthly claim aging & controller spreadsheets for follow up and resolution of outstanding claims

  • Create manufacturer informational sheets for intranet posting

  • Conduct and participate in warranty WebEx classes

  • Other duties assigned as needed

Job Requirements:

  • Associates Degree or equivalent work experience in a corporate environment

  • Ability to communicate effectively with personnel in the organization

  • Strong problem solving, communication and computer skills

  • Strong knowledge of all models of equipment and all changes on the various models from each manufacturer

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles: Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

  • Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.




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