Virtual Training Hosts play a crucial in the logistical setup, execution, and documentation of the training events and course. Hosts will -

• Assist in the planning, coordination, and execution of virtual training courses
• Coordinate with course instructor to ensure audio and video connections are working properly, and assist instructors throughout the course as applicable
• Manage attendance, polling, sharing of content, chat window and breakout sessions
• Assist participants in successfully accessing the course and attempt to resolve technological issues that arise within the virtual classroom
• Coordinate with the education team to report and resolve any outstanding issues that may arise for the attendees and instructors
• Ensure each virtual class is conducted with a professional standard of conduct
• Participate in the development and training efforts set forth by COO or the education team
• Maintain a personal conduct, appearance, and demeanor consistent with the professional, customer-oriented manner
• Travel to onsite events, as needed (typically 2-3 times a year)
• Partake in other duties as assigned

Qualifications

• Reliable and self-motivated with a positive attitude
• Ability to multitask efficiently and effectively
• Analytical, interpersonal, written, and verbal communications skills and able to work with all levels of an organization
• Previous experience with Cisco WebEx or comparable hosting platform preferred
• PC proficient in Microsoft Office software, specifically PointPoint, Word, Excel, Outlook and general internet applications
• Previous virtual teaching or hosting experience preferred, but not required
• Willingness to travel to onsite events (typically two times a year)
• Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags, files, etc. not in excess of 30 lbs.
• High School Diploma, GED or equivalent

Specifics

• This is a remote position; individual must have reliable internet access
• Ideal candidate will be within driving distance of the Frisco, Texas office
• Flexible availability to host Monday through Friday during standard hours of operation (9 AM - 5 PM CT) totaling up to 35 hours per week (will vary from week-to-week)
• This is a part-time position with a standard hourly rate

Job Type: Part-time

Weekly day range:

• Monday to Friday

Work Location: In person

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