Urgent Care Clinic Manager - Manager Acceleration Program

Are you looking to turn your career into a Rocketship? Boom!

MainStreet Family Care is looking for eager professionals ready to embark on their leadership journey as part of our Manager Acceleration Program (MAP). We will give you the tools and intense development experiences necessary to prepare you to manage multiple urgent care clinics. The foundation is a structured 14-week leadership development program followed by 2.5-years of hands-on management and leadership experience in healthcare operations.

Retention bonus, Relocation Stipend, Travel Stipend, Student Loan Support, Tuition Reimbursement, 401k Match, Performance-based compensation, Leadership Development, Promotion Opportunities, Oh my!

• MainStreet Family Care is planning on opening a new urgent care clinic every two weeks and eventually reach over 100 clinics across 5 states. We help customers heal and feel better. Fast.
• We hope to make an impact on health equity and create access to healthcare in underserved populations as we become a beacon in the communities we serve.
• We need to create a strong pipeline of Clinic Managers who can successfully operate multiple urgent care clinics. That can be you.
• Perhaps your career needs a re-start? Or you need a new-start? This can be you.
• Accelerate your own career and capabilities.
• The program aims for you to successfully operate multiple urgent care clinics well before the end of the first year. Become a GREAT Clinic Manager and cultivate the skills necessary to lead in any Healthcare, Retail, or Operations environment.

Your Opportunity:

• After 3 years in the program, you will be highly marketable on the job market with significant hands-on operations and leadership experience.
• Great earning potential ($40,000 base with up to $64K in earning potential once managing clinics).
• Company contribution for healthcare benefits, 4% matching 401K, and voluntary benefits.
• Up to $25,000 student loan support and/or tuition reimbursement.
• $3,000 relocation and travel stipend paid at start of program.
• $2,500 retention bonus paid upon graduating the 14-week MAP program.
• National Outdoor Leadership School (NOLS) program - 100% funded.
• If you are great at your job; promotion to a Regional Manager is realistic.

Only the best apply. Hard work, focus, and hyper-flexibility required.

Program Details:
You will spend 4-months in a series of clinic and management job rotations, workshops, and special projects – all emphasizing experiential learning and feedback – and designed to accelerate your own development and build valuable relationships across the company. You will have access to an Industrial Psychologist, clinic and operational leaders, trainers, and consultants – all focused on your growth.

· The program kicks-off on SUN June 17 with a 7-day NOLS (National Outdoor Leadership School) backpacking course in the canyons of Wyoming. The class of 12 participants will develop leadership skills, gain self-confidence, and will be joined by our CEO Sam Eskildsen.

Upon your return you will begin a 14-week foundational program.

· 14-week development program involves 100% travel to clinic locations throughout our territory and Birmingham AL. A Travel and Relocation stipend of $3,000 is provided as well as additional travel support.

Key Dates:

· June 17, 2023 (SAT): Arrive in Wyoming for NOLS outdoor leadership program.

· June 18, 2023 (SUN) - June 25, 2023 (MON): NOLS outdoor leadership program.

· June 26, 2023 (MON): Depart from Wyoming from NOLS outdoor leadership program.

· June 28, 2023 (WED): Virtual Orientation.

· July 10, 2023 (MON): Start of onsite workshops in Birmingham AL.

Preferred Qualifications

• Bachelor's Degree or equivalent, in Healthcare Administration, Business, Management, Finance, or Life Sciences.
• At least one year experience managing others in a supervisory role.
• At least one year experience in patient-facing or customer-facing roles.

Travel

• Attendance to the program kicks-off on SUN June 17 with a 7-day NOLS (National Outdoor Leadership School) backpacking course in the canyons of Wyoming is mandatory. Tuition, equipment, and travel is 100% funded.
• You need to be good with extensive day travel; Both during your 14 weeks of training in Alabama and in your day-to-day duties as a Clinic Manager as our clinics are located throughout the states we are in. Our clinic managers always have their boots on the ground and are physically present in their assigned clinics frequently.

Program Timeline and Commitment

This is a 3-year commitment you will be making to MainStreet Family Care. This is a 3 year and beyond commitment from MainStreet Family Care to you.

During the three years we will heavily invest in your current and future success. The first year will be focused on building the foundation for the leader you can become. In the next two years you will manage additional clinics and mature along your leadership journey.

You should anticipate being assigned a clinic shortly after graduation and moving to a location near that clinic. This could be in any area of the rural southeast region of the US.

To participate in the MainStreet program, you must be readily available, to travel to Birmingham AL and travel overnight frequently to our clinics from July 2023 to October 2023.

Vaccination: All candidates must receive the COVID-19 vaccination in order participate in the program. This is a condition of employment. You will need to make arrangements to visit one of our clinics (or otherwise obtain a vaccination).

Your Leadership Role as a Clinic Manager
During your three-year program participation, you can be assigned anywhere from 1 to 5 clinics to manage. The clinics you are assigned to can be anywhere in our footprint, and you may need to move locations more than once during the program as your assigned clinics can change.

Once you’ve been assigned a clinic, you will be responsible for:

• Smooth-running clinic operations: ensure clinic staff and operations follow our standards
• Making sure that each clinic is delivering top-tier customer satisfaction
• Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
• Clinic staff shift scheduling and monitoring spend against budget
• Ordering and managing medical and office supply inventory within budgeted levels
• Recruiting, screening, coaching, and managing the medical assistants that staff your clinics
• Enforcing company policies and procedures
• Availability: The clinics are open 7 days a week, 12 hours a day Monday to Friday and 10 hours on Saturdays and Sundays, so you will be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
• Travel: You need to spend the majority of your work time in the clinics, so you must be prepared to travel to one or more clinics each day.

What About You?

• You need to be the BOMB!
• You need to be hardworking, driven, and completely tireless.
• You need to be resourceful. You have never seen an obstacle you could not get over or a problem you could not solve. You find a way to get things done. Period.
• You need to be ultra-organized.
• You are self-disciplined and accountable. If you are tasked with doing something, you put it on your calendar and remember to do it.
• You need to be good with extensive day travel as our clinics are located throughout the states we are in. Our clinic managers always have their boots on the ground and are physically present in their assigned clinics frequently.
• We are open 7 days a week, which means that, as a manager, you are on call during weekends.

Boom! We can't wait to see you succeed!

Job Type: Full-time

Pay: $40,000.00 - $63,792.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Pediatrics
• Primary Care
• Urgent Care

Schedule:

• 10 hour shift
• 8 hour shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

COVID-19 considerations:
COVID vaccination a requirement for employment.

Application Question(s):

• This roles requires significant overnight travel to Birmingham AL and to various clinic locations across our territory from July 2023 to October 2023. Are you able to meet this requirement?
• Are you able to attend the NOLS (National Outdoor Leadership School) program in Wyoming from June 17 - June 26, 2023 (fully funded by Mainstreet)?
• Are you willing to relocate to a location in our territory in October 2023 to manage multiple urgent care clinics (Relocation funding provided)?

Work Location: On the road

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