Job Title: Translation Project Manager

Job ID: 405

Pay Rate: DOE

Hours / Days: Monday – Friday (8am – 5pm)

Job Status: Full Time

Location: Norcross, GA / Remote

Organization:

CulturaLink partners with healthcare organizations to improve patient-centered care and to create an effective, diverse workforce through services focused on diversity, inclusion and cultural competence. We provide hundreds of healthcare providers with best-in-class consulting along with comprehensive translation and interpretation services in more than 200 languages.

Summary:

The Translation Project Manager will be exposed to every facet of the language services business, with the opportunity to learn a great deal from colleagues within Language Services. The Translation Project Manager will monitor and analyze performance, and implement every aspect of translation services for consistent and effective results.

Essential Duties and Responsibilities:

• Create, maintain and work with a network of qualified and specialized translators in a variety of languages.
• Ensures translator standards of practice and code of ethics are implemented.
• Ensures documentation of required information and data is accurately processed in a timely manner.
• Supervise all phases of the organization translation projects as required.
• Manage all individual and organization translation projects as required.
• Develop project strategies/plans/instructions/processes for translation projects of varying size/scope for business processes.
• Identify, assign, schedule, supervise and train team members for projects (translators, DTP operators, publishers, and other individual resources).
• Evaluate project submissions and produce project quotations.
• Communicate with clients regarding project status, queries from translators, and other issues.
• Assist with the recruiting process to recruit freelance translators.
• Monitor and update the translator database.
• Manage Translation Memory: project specific, organization specific, alignment, exporting, importing, cleaning, QA, and validation.
• Manage Translation Glossaries in MultiTerm or other platform databases as needed.
• Develop, maintain, and update style guides for different languages.
• Negotiate rates with freelance translators and/or agencies.
• Obtain, or create glossaries and reference documents and make revisions as needed.
• Perform basic in-house DTP tasks and text preparation.
• Handles complex concepts and problems in a professional manner.
• Maintains Content Management System, run different types of reports, i.e. document type, organization, department, location, etc., document version control.
• Partners with IT to integrate new technology to improve translation management and processes.
• Balance multiple tasks simultaneously and process rapid decisions regarding administrative issues.
• Assist with other duties as assigned and additional duties as required.

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Skills:

• Self-reliant, good problem solver results oriented.
• Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and translation initiatives.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with external and internal clients.
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills

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Experience:

• Minimum 3 to 5 years of experience working in a Translation Company.
• Experience in using Machine Translations.

Education & Certification Required:

• Bachelor’s in business or Job-Related Field
• Bridging the Gap or equivalent certification

Computer Skills:

Microsoft Office 365, SalesForce, SmartSheet, Content Management System, Translation Management System: SDL Trados, MemoQ, etc., Acrobat InDesign, Project Management

Job Type: Full-time

Pay: $57,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Translation: 3 years (Required)

License/Certification:

• Bridging The Gap Certification (or equivalent) (Required)

Work Location: Remote

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