Transit Enforcement Officer Job at City of San Luis
Description
Eligibility list will be maintained for up to six months.
DEFINITION:
Under general supervision, enforces city ordinances, and state laws relating to parking regulations and public transportation, directs vehicular and pedestrian traffic; interacts with the public in regard to enforcement issues and general information matters; services and maintains parking enforcement equipment, such as meters, parking machines and signs; and performs related duties as assigned.
Examples of Duties
ESSENTIAL FUNCTIONS:
The duties listed below represent the various types of work that may be performed. This is not a comprehensive listing of all functions and duties performed by incumbents. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Enforces parking laws and public transportation regulations; patrols streets on foot, bicycle or in vehicle; identifies vehicle parking and public transportation violations and determines, writes and/or issues citations or warnings in accordance with city, or state laws, regulations, ordinances and procedures.- Responds to calls of possible illegal activity, traffic congestion, or complaints related to areas of responsibility; within scope of responsibility and expertise, may assist and coordinate with the police personnel, fire department or other law enforcement or public safety agencies as necessary.
- Interacts intensively with the public on an ongoing basis; receives, listens to and skillfully handles parking and public transportation enforcement issues and complaints.
- Researches and responds to customer complaints, questions and concerns or refers complaints and requests to supervisor or other departments as warranted.
- Educates the public regarding parking regulations and citations.
- Answers questions from public regarding city geography and other general matters.
- Conducts inspections of vehicles used in public transportation commerce; checks public transportation drivers to insure adherence to city ordinances and state laws related to public transportation.
- Services and maintains parking enforcement equipment and vehicles.
- Monitors proper functioning of, cleans and performs minor repairs of parking meters and machines; notifies supervisor of malfunction that require repair outside scope of expertise.
- Collects money from parking meters and transports to City Hall (Utilities Department).
- Identifies curb repainting and signage needs and recommends resolution to supervisor.
- Directs traffic at intersections or other locations when needed or requested by police personnel.
- Performs related duties as assigned.
Knowledge of:
- State laws and City Ordinances related to parking regulation.
- Procedures, terminology and techniques to operate two-way radios and handheld electronic ticketing devices.
- City organization, operations, policies and procedures.
- Computers and specialized hardware and software for preparing reports and maintaining records.
Ability to:
- Interpret, apply, explain and enforce laws, codes and ordinances related to parking enforcement.
- Exercise sound judgment within established guidelines and supervisory direction.
- Analyze situations and determine appropriate course of action.
- Prepare clear and concise written reports.
- Prepare and maintain clear, concise and accurate documentation.
- Establish and maintain effective working relationships with others and interacting with the public.
- Effectively communicate verbal and written instructions by phone, or in person in a group, or one-to-one setting.
- Maintain moral integrity.
- Understand and follow written and oral instructions.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, the employee is frequently required to sit and stand; walk or ride a bicycle long distances; drive a vehicle; talk and hear, both in person and by radio; use hands to finger, handle, feel or operate equipment; engage in repetitive movements of hands and wrists; reach with hands and arms; stoop, bend, kneel and crouch and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, peripheral vision and the ability to adjust focus.
Mental Demands
While performing the duties of this position, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use math; observe people and situations; read and interpret data, information and instruments; learn and apply new skills; work with constant interruptions; and interact with the public, some of whom may be dissatisfied, quarrel-some and/or abusive.
Work Environment
Work is performed in a standard office environment and in the field at a variety of public and private locations; may occasionally be required to bend, reach, stoop, and lift objects.
Typical Qualifications
MINIMUM QUALIFICATIONS:
EDUCATION, TRANING AND EXPERIENCE
High school diploma or GED is required. Patrol and code enforcement experience preferred.
LICENSES AND CERTIFICATES
A valid driver license is required at the time of application. A valid Arizona driver license is required at the time of appointment and must be maintained throughout employment.
SPECIAL REQUIREMENTS
- Must have the ability to pass an extensive background examination.
- Must have the ability to pass written test.
- Fluency in both Spanish and English is preferred.
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