Tourism Program Specialist 2-DNR/Pipestem Resort State Park-Summers Co. Job at West Virginia Division of Natural Resources

West Virginia Division of Natural Resources Pipestem, WV 25979

Department of Commerce/Division of Natural Resources (DNR)/Parks/Pipestem Resort State Park/Summers County - Directs and organizes the activities of the Food and Beverage Department at Pipestem Resort State Park to maintain the high standards of food and beverage quality, service, and marketing to maximize profits through outstanding customer service. Plans and directs the functions of administration and planning the department to meet the daily needs of operation, implement effective controls of food, beverage, and labor cost. Ensures compliance with health, safety, sanitation, and alcohol awareness standards. Ensures high standards of food and beverage quality, services, and marketing to maximize profits and to ensure an outstanding experience.

Develops recipes and menus for a three meal per day restaurant and banquets. Interviews, trains, supervises, counsels, mentors, schedules, and evaluates staff. Must have the ability to lead and manage skilled and unskilled staff of individuals, ensure a strong, consistent culture, while building a level of trust for independent decision making. Performs related duties as assigned. Regular attendance is required.

Training: Bachelor’s degree from a regionally accredited college or university. OR Substitution: Experience as described below may substitute for the required training at a rate of one (1) year of experience for every thirty semester hours of required training. AND Experience: Four (4) years of full-time or equivalent part-time paid experience in travel promotion or marketing with a state travel agency or other travel-related business or in marketing, hotel management, golf operations, restaurant management and/or lead work, spa operations or state park management. OR Substitution: Two (2) years of the required experience will be waived if the Bachelor’s degree is in tourism, marketing, hotel management or parks and recreation.

Job Type: Full-time

Pay: $27,662.00 - $51,173.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Pipestem, WV 25979: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location




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