Telephone Service Representative Job at South Dakota State Government

South Dakota State Government Pierre, SD

Job ID: 21727
Agency: Department of Public Safety - Driver Licensing
Location: Pierre, SD
Salary: $17.90 per hour
Pay Grade: GE
Closing Date: 02/20/2023

This is a Full-Time 40 Hours Weekly position with the Department of Public Safety. For more information on the Department of Public Safety, please visithttps://dps.sd.gov/.

The Telephone Service Representative responds to calls on a telephone system specifically designed to accept calls from clients or users of a program or activity to ensure fast and accurate answers to questions from one centralized location.

The Ideal Candidate Will Have:

Knowledge of:

  • assigned program or activity;
  • computer operation;
  • applicable manual or computer reference systems;
  • telephone etiquette.

Ability to:

  • prioritize large volumes of work;
  • communicate information clearly and concisely;
  • use manual and computer reference systems to find answers to questions;
  • deal tactfully with others.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/. This position is a member of Class A retirement under SDRS.

Must apply online: https://sodakprod-lm01.cloud.infor.com:1443/lmghr/xmlhttp/shorturl.do?key=L1O
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"




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