Title: Technical Writer
Location: Remote
Duration: Long Term
Responsibilities:
- Establishes a framework for developing and distributing consistent, reliable content to customers
- Serves as a subject matter expert capable of independently resolving most issues while keeping senior leaders informed of any potential risk
- Collaborates with internal resources and Mastercard business partners to drive the design of a content framework that meets end user requirements and increases reusability of content through profiling, topic reuse, relationship tables, and ditamaps
- Creates, organizes and updates Darwin Information Type Architecture (DITA) based, XML, API and other emerging content management technologies according to information model and markup guidelines
- Establishes and communicates standards for information types, structures, and assembly so that content is organized logically with the end-user in mind
- Partners with developers to construct style sheets and ensure consistency of language and product references
- Leads projects/initiatives as an individual contributor
- Provides architectural and technical guidance to less experienced team members
Knowledge/Experiences
- HTML/XML/API/Markdown experience is a must
Experience with OpenAPI specification tools, such as Swagger, is highly desirable
Experience contributing to the development of a framework for technical content in accordance with enterprise-wide content strategy
- Extensive experience researching and responding to complex content issues and inquiries
- Established ability to effectively communicate content standards across the organization
- Experience using established and emerging content management technologies
- Experience adhering to established content and taxonomy standards and guidelines
Thanks & Regards
Koushik Kondapally,
Job Type: Contract
Salary: $45.00 per hour
Schedule:
- 8 hour shift
Experience:
- Swagger: 1 year (Preferred)
- HTML: 3 years (Preferred)
- OpenAPI: 3 years (Preferred)
- Markdown: 3 years (Preferred)
Work Location: Remote
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