Team Member Job at KIDS EMPIRE
OBJECTIVE:
Team members are the initial contact between guests and Kids Empire. They are responsible for
ensuring guest satisfaction, resolving complaints, and addressing any questions or comments that
guests may have while present at Kids Empire.
Team members perform many tasks with the families throughout the amusement park to ensure
the guests are having an excellent and safe time, while at Kids Empire.
ESSENTIAL JOB FUNCTIONS:
www.kidsempire.com
Team members are the initial contact between guests and Kids Empire. They are responsible for
ensuring guest satisfaction, resolving complaints, and addressing any questions or comments that
guests may have while present at Kids Empire.
Team members perform many tasks with the families throughout the amusement park to ensure
the guests are having an excellent and safe time, while at Kids Empire.
ESSENTIAL JOB FUNCTIONS:
- Attends customers as quickly as possible, greeting them accordingly, and making them
- Operates the check-in process by having guests sign the liability waiver.
- Cashier responsibilities; receiving payments and keeping track of all cash and credit
- Organizes the refrigerator with drinks, snacks, chips, and ice cream.
- Walk the floor regularly to monitor if there are no unsafe hazards present and if guests are
- Clean restrooms and sanitize all park structures ie tables, chairs, and playground
- Schedule and coordinate family events and assist those events to operate efficiently.
- Must be able to work in a noisy environment created by guests such as children yelling
www.kidsempire.com
- Must be able to tolerate a fast-paced work environment during peak hours.
- Must be able to maneuver in small play areas
- Other duties as assigned
- Work weekends and holidays
- Ability to maintain an upbeat positive attitude with children
- Operate an IPad
- Good communication skills
- Customer service skills and conflict resolution skills
- Leadership skills
- Work independently
- Read and write in English
- Stand, walk, bend, and twist constantly.
- Frequent bilateral hand movements.
- Must be able to lift 25lbs
- Good finger dexterity.
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