NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
The Treasury and Payment Services Division has over 500 staff and oversees the agency’s management of the City’s cash balances and its relationships with banking institutions. The division is responsible for the oversight of all City payment websites, the payment processing of tax returns, property recording forms, parking violation programs, and the collection of delinquent accounts. Treasury and Payment Services is also responsible for collecting outstanding violations issued by City agencies and adjudicated by the Environmental Control Board.
Adjudications is responsible for conducting hearings on all parking and camera violations issued in NYC. It hosts in-person hearings in Department of Finance business centers in all five boroughs and also conducts and hearings by mail and web.
The NYC Department of Finance, Adjudications Division, is seeking a dynamic, self-motivated individual to serve as the Systems Administrator. The position reports directly to the Chief Administrative Law Judge (CALJ) and is the sole point person for developing test plans, creating test cases, working with FIT to prepare test data, executing test plans, documenting test results, and for any technical issues related to the HBM/HBW, CAU, Appeals, OBD, and Camera Violations process. Responsibilities include:
The Treasury and Payment Services Division has over 500 staff and oversees the agency’s management of the City’s cash balances and its relationships with banking institutions. The division is responsible for the oversight of all City payment websites, the payment processing of tax returns, property recording forms, parking violation programs, and the collection of delinquent accounts. Treasury and Payment Services is also responsible for collecting outstanding violations issued by City agencies and adjudicated by the Environmental Control Board.
Adjudications is responsible for conducting hearings on all parking and camera violations issued in NYC. It hosts in-person hearings in Department of Finance business centers in all five boroughs and also conducts and hearings by mail and web.
The NYC Department of Finance, Adjudications Division, is seeking a dynamic, self-motivated individual to serve as the Systems Administrator. The position reports directly to the Chief Administrative Law Judge (CALJ) and is the sole point person for developing test plans, creating test cases, working with FIT to prepare test data, executing test plans, documenting test results, and for any technical issues related to the HBM/HBW, CAU, Appeals, OBD, and Camera Violations process. Responsibilities include:
- Conducting and/or participating in all levels of application testing, ranging from integration, system, and performance testing to Operational Readiness Testing (ORT)
- Working with business users and technical teams external and internal to ensure comprehensive test strategies; identify, assess, and implement technology initiatives for division's business
- Collaborating with stakeholders to prioritize enhancements and defects, making recommendations regarding strategic development, and deliver business value.
- Providing test planning and execution estimates for major and minor enhancements.
- Creating and reviewing test cases, test scripts, and defect reports with both the test team and the project team.
- Developing and maintaining a repository of various test case suites.
- Developing a resolution plan for each enhancement and defect; identifying patterns and establishing best practices to achieve objectives.
- Publishing test results and building metrics for management.
- Supporting project initiatives, including identifying and analyzing preliminary business needs, budget considerations, time and resources estimates, defining the project scope and objectives,
- Participating in departmental strategic and budgetary planning processes; preparing and administering contract budgets; providing recommendations on policies and desired goals.
- Coordinating and actively participating in all stages of project development including research, design, programming, testing and implementation.
- Producing source documentation, guidance, and metrics on the practice of project management and execution.
- Apprising senior management of project status, issues, and concerns; effectively articulating project nuances and complexities to Agency Division Heads, their assistants, and other business
- Evaluating business objectives that require new systems or enhancements to existing systems; determine feasibility, cost, time required, and compatibility with current systems.
- Managing vendor relationships with Fedcap, NYSID, Vanguard, Verra Mobility, and IPS (NYPD).
- Overseeing vendor contracts related to information technology.
- Assisting in the training process of approximately twenty (20) Adjudication systems and conducts all training for Management, Clerical staff, and ALJs regarding remote access.
- Attending management meetings and assisting the Chief Administrative Law Judge as needed.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.
Preferred Skills
- Knowledge in NYCSERV, DOT camera violation system, and DOT SIMS.
- Experience in project development including research, design, programming, testing, and implementation.
- Experience overseeing vendor contracts related to information technology.
- Excellent interpersonal skills and ability for independent judgement.
- NYC government experience a plus.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.
To Apply
Click the "Apply Now" button.
While we appreciate every applicant's interest, only those under consideration will be contacted.
While we appreciate every applicant's interest, only those under consideration will be contacted.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
Hours/Shift
Unless otherwise indicated, all positions require a five-day workweek.
Work Location
66 John Street, New York, NY 10038
(Current location but could be subject to change)
(Current location but could be subject to change)
Residency Requirement
New York City Residency is not required for this position
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