Summary

The Store Manager works as a member of the management team to ensure store related activities are strategically aligned with overall business objectives. This is a visible position, which interacts with many levels of the organization across multiple functions as detailed below. The Store Manager provides support to the General Manager, ensuring all staff at the Dog Yard Bar, and DDL Bakery, are actively managed.

Essential Duties and Responsibilities

This list is not all-inclusive and may be broadened or changed to meet changing business needs.

Responsible for creating staff schedules

• Create and manage staff schedules, time off requests, call ins, etc.
• Approve timecards and ensure payroll has all necessary information to process.
• Manage employee issues as they arise including General Manager and HR Manager when needed.
• Preparing annual reviews of staff at 30 days and annual
• Issue keys to select staff and track them, collect when they leave
• Issue T-shirt, apron or other uniform item and ensure compliance in the yard.

Responsible for managing Events:

• Manage the event requests
  • Arrange food
  • Arrange for cake
  • Initial and follow up emails
  • Coordinate staff person to work it if Savannah not available ? Try to schedule Savannah for majority of events.
  • Purchase party décor when needed?etc
• Prepare reports as needed about each event to present to CEO

Work with General Manager to help prepare orders when items running low based on system GM creates for staff to notify.

Filling In:

• Filling in where needed serving, helping in the yard, container, etc., and General Manager

Food Service:

• Oversee the Bakery staff to ensure food arrives (or go pick up) for parties, sales at the bar, etc.
• Ensure food area is well maintained and cleaned by staff per the operations processes though out each shift.
• Schedule and/or train Bakery staff on food preparation in the store so all staff are aware of proper processes, temps, etc.
• Communicate with Bakery staff when new items are being tested and sold in the bar so she can help manage.
• Ensure all refrigerators are temped daily, food is labeled an dated and the store is in compliance with all State and Federal requirements - ensuring staff are assisting with these tasks daily and reporting to you and or GM with any issues to resolve immediately

Responsible for:

Train new staff

• Work with GM to create a strong and consistent training program and best practices so that all future stores will have a strong set of guidelines.

Managing all play and breed sessions

• Work with Marketing to plan
• Staff appropriately for each event
• Ensure food (usually breakfast items) are available
• Prepare event reports and send to owner each week.

Come up with fun events, holiday ideas, promotions, etc. and work with GM to execute.

• sporting events
• shelter food, blanket, bed, toy, collar, leash drive
• Holiday photo with Santa, etc.

Ensure bar does not go over capacity.

Coaching staff on increasing sales and promoting bakery and lounge services

Work with GM on all inside and outside bar events such as fundraisers, promotions, etc.