Our Shift Leaders receive a great benefits program: Including our Free College Programs, Free Food, Paid Breaks, Corporate Cell Phone Discounts, Paid Vacation, $25 Gym Memberships Health Care, Discounts on Buying Vehicles and much more!

Description

The Shift Manager is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Shift Managers to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks.

In addition to following policies and procedures, principal responsibilities include, but are not limited to:

Food Quality

Making sure great tasting, high quality food is served. Resolving food quality issues. Managing food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Safety Checklist and food safety policies and procedures.

Customer Interaction

Resolving customer incidents and working to ensure positive customer experiences.

Team Management

Managing crew breaks, shift changes, shift meetings, and line schedules. Developing and cross-training all front of house Crew. Assisting with Crew performance reviews and the resolution of performance issues. Training and developing future Service Managers.

Office Administration

Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork. Overseeing office equipment and making sure office supplies are ordered as necessary. Ensuring the proper quantity of supplies are available as needed. Troubleshooting back of house computers and POS system.

Miscellaneous

Ensuring the line and reach-in cooler are organized and clean. Managing daily and weekly cleaning of the line, dining room, restrooms, and patio. Assisting with the execution of marketing promotions.

The ideal candidate will:

Have Manager experience

ave knowledge and experience of cash handling policies and procedures

Have knowledge of Food Safety and health department matters

Have managed office paperwork management before

Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

Have a high school diploma

Have restaurant experienceCrew gets benefits for days. Free College, Paid Vacation, Free Food, Discounts on Phone Plans& Gym Memberships, Opportunities for Advancement, and so much More!

We’ve created something special: a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path – over 80% of our managers got promoted from Crew.

What’s in it for you:

• Free Tuition/Tuition Reimbursement
• Free Food (yes, really FREE)
• Perks- Cellular Plan Discounts, $25 Monthly Gym Memberships, ect.
• Free Text based 24/7 On Demand Premium Health Care
• Paid Vacation
• Holiday Closures
• Full time and Part time opportunities
• Opportunities for advancement (80% of managers started as crew)
• Earn up to 44 College Credits towards a customized 18-month degree program for as low as $250 per academic year*
• Competitive compensation, including stock and company car allowance for our highest-performing managers
• Tip’s

What we’re looking for:

• Someone with a friendly, enthusiastic attitude
• Someone that loves to help and serve others (both customers and team members)
• Someone ready to learn how to cook (a lot)

Requirements (the fine print):

• You have to be at least 16 years old
• You need to be able to communicate in the primary language(s) of the work location

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Basic math: 1 year (Preferred)

Work Location: In person

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