Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on more than 65 years of experience, it deliver quality medicines, vaccines and diagnostic products, complemented by biodevices, genetic tests and precision livestock farming.

JOB DESCRIPTION:

• Promote positive awareness of Reproductive Services and products to storage customers and veterinarians
• Respond professionally, effectively and with timeliness to all customer inquiries and requests
• Process and document shipments, semen dispositions, credits, transfers and thaws accurately and in accordance with SOP’s.
• Address and correct reproduction file or inventory discrepancies as necessary.
• Communicate discrepancies or customer’s issues to Manager in a timely manner
• Ability to prioritize and multitask as well as communicate effectively with self-assurance
• Ability to work in team environment.
• Maintain knowledge of relevant Reproduction Services products, services and practices.
• Assist in maintaining Dewar fleet, liquid nitrogen tanks and relevant supplies
• Successfully utilize Secure Lineage and SAP for semen inventory, storage and shipping
• Assist with monthly billing of storage customers
• Utilize effective verbal and written communication with your team, colleagues, and external stakeholders
• Actively participate in Client meetings, conference calls and all relevant opportunities
• Support Sales and Marketing colleagues in achieving growth for Repro Services
• Support key business strategies and services, and any projects assigned to the department, as needed
• Provide feedback from customers which may be relevant for development of Client marketing plans and materials
• Participate in initial and ongoing training to enhance knowledge and skills
• Must be able to lift a minimum of 50 lbs. Excellent hand/eye coordination for manipulating small objects.
• Excellent computer knowledge (i.e. Microsoft Office), SAP experience preferred

Required Education and experience

• Minimum 1 year experience as a laboratory or veterinary technician required
• Customer Service experience preferred

TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.

Job Types: Full-time, Contract

Salary: $21.00 - $22.00 per hour

Work Location: In person

Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.